Swarna Sri Gaddamedi
South Wimbledon, London,United Kingdom
Summary
A skilled professional with expertise in content classification, digital marketing familiarity, and brand understanding. Demonstrates strong knowledge of user guidelines and search engine optimisation, complemented by a solid background in customer service and team leadership. Adept at leveraging product knowledge to enhance customer experiences and drive brand success. Committed to utilising skills to contribute effectively to organisational goals while pursuing opportunities for professional growth.
Overview
2026
2026
years of professional experience
Work history
Bakery assistant
Swarna Sri
Warangal, India
- Followed recipes meticulously; produced consistent quality across all baked goods.
- Ensured customer satisfaction by promptly serving freshly baked goods.
- Packaged baked items efficiently to expedite sales process.
- Stored baking ingredients properly to enhance their lifespan.
Content moderator
Genpact
Hyderabad, India
2024.08 - 2026.01
- Managed high-stress situations calmly, particularly when dealing with difficult subjects or intense user backlash.
- Handled sensitive content in a responsible manner, ensuring compliance with company guidelines.
- Developed understanding of content management systems to enhance workflow efficiency.
- Monitored global social media channels during off-peak hours, ensuring 24 and 7 coverage of potential issues or concerns.
- Maintained high quality of online content by reviewing and approving user-generated material.
- Collaborated with team members to establish effective moderation policies.
Education
Master of Science - Business
Coventry University
Liverpool 2026.02 -
Bachelor of Technology - IT
Kakatiya University
Warangal, India 2020.07 - 2024.06
Skills
- Content classification
- Digital marketing familiarity
- Brand understanding
- User guidelines knowledge
- Search Engine Optimisation
- Customer Service
- Team Leadership
- Product knowledge
Timeline
Master of Science - Business
Coventry University
2026.02 -
Content moderator
Genpact
2024.08 - 2026.01
Bachelor of Technology - IT
Kakatiya University
2020.07 - 2024.06
Bakery assistant
Swarna Sri