Vimbanashe Banda

• Communicated effectively with patients, improving understanding and satisfaction.

• Maintained detailed records, ensuring accurate documentation. Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect. •

• Managed staff rotas for optimal coverage during peak periods. • Implemented protocols to enhance team efficiency. Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.

• Coordinated care plans for improved patient outcomes.

• Conducted risk assessments regularly, minimising potential hazards in the work setting.

• Handled sensitive information confidentially, respecting privacy laws and regulations. Matched needed service of patients to suitably qualified and experienced care workers to provide high-quality service. • Created a safe environment for staff and service users, ensuring compliance with infection prevention policies across all tasks.

• Liaised with family members by providing regular updates on patient progress.

• Monitored changes in patients' conditions, adjusting care plans as necessary

• Assisted in daily personal care tasks, promoting independence amongst service users. Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.

• Managed medication administration for residents, adhering strictly to prescribed doses. Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from service users.

• Provided consistent and high-quality elder care, ensuring comfort and safety. Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.

• Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.

• Contributed to the preparation of meals, following specific dietary requirements of each service user.

• Fed clients with severe limitations and assisted more mobile clients with self-feeding.

• Gained trust from families by maintaining confidentiality and professionalism in all situations.

• Delivered compassionate end-of-life care, respecting dignity of the individual at all times.

• Submitted reports to manager regarding status of client.

• Maintained accurate records of resident's progress and medical history.