Vimal Chinnaswamy Vishwan
London,UK
Summary
Results-driven professional with experience in store management, customer service, and sales support in fast-paced environments. Skilled in communication, administration, and supporting marketing activities including email handling, data organisation, and basic Canva use. Combines strong organisational ability from a Master’s in Supply Chain & Logistics with a creative interest in storytelling and content creation. Seeking a sales and marketing support role in a dynamic business environment.
Overview
2027
2027
years of professional experience
Work history
Store Manager
Lola’s Cupcakes
London
2025.01 - Current
Promoted from part-time role to Store Manager within a short period, recognizing strong performance and leadership potential
Manage daily store operations, ensuring smooth workflow and high service standards
Lead, train, and motivate team members to deliver excellent customer experiences
Drive sales through effective upselling and personalised customer interaction
Handle customer concerns and resolve issues professionally, maintaining brand reputation
Maintain performance under high-pressure, high-footfall environment
Contribute ideas to improve in-store presentation and customer engagement
Creative & Marketing Experience
Independent
Produced, Written, Directed and acted in an independent short film focused on student social issues
Short film developed with intent for film festival submission
Gained experience in storytelling, direction, production, and audience engagement
Created social media content (travel and dance videos) on a personal level
Developing interest in visual storytelling for lifestyle and marketing use
Education
Master’s - Supply Chain & Logistics
University Of Sussex
Brighton, Brighton and HoveBachelor Of Engineering - Computer Science
Karpagam College Of Engineering
IndiaSkills
- Sales Support & Customer Communication
- Telephone Handling & Client Interaction
- Excel & Spreadsheet Data Management
- Email Management & Professional Correspondence
- Office Administration & Coordination
- Marketing Support & Campaign Assistance
- Canva (Basic Design for Marketing Materials)
- Visual Storytelling & Creative Content Creation
- Teamwork, Adaptability & Positive Professional Attitude
CREATIVE WORK
Short Film (Actor & Creator), Social media content (travel/dance)
Affiliations
- Film-making, Acting, Travel, Trekking, Dance, Content-creation, Photography, Storytelling, Sustainability
Timeline
Store Manager
Lola’s Cupcakes
2025.01 - Current
Creative & Marketing Experience
Independent
Master’s - Supply Chain & Logistics
University Of Sussex
Bachelor Of Engineering - Computer Science
Karpagam College Of Engineering