A confident and highly motivated individual with a comprehensive skill set. Adept in organisation and completing administrative tasks with a high level of accuracy, whilst adhering to allocated timescales. Proven ability to manage multiple projects in a challenging and fast-paced work environment. Seeking to utilise skills and administrative experience at an ambitious and forward-thinking company.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Ergon Associates
11.2023 - Current
Handling phone calls, emails, and correspondence, ensuring timely responses and clear communication between departments and clients.
Creating, editing, and maintaining documents, presentations, and reports, as well as organising both digital and physical filing systems.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Conducted regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
Generated increased website traffic by sharing informative blog posts and articles on social networks.
Social Media Content Creator
Freelance
05.2021 - Current
Capitalised on brand management and engagement opportunities via monitoring of social networks and tools.
Compiled content for various communication channels.
Developed targeted Facebook and Google Ads campaigns.
Content creation and curation: Creating engaging and relevant content, including text, images, videos, and other multimedia elements, to attract and retain followers.
Influencer and partnership management: Identifying and building relationships with relevant influencers or brand ambassadors to collaborate on campaigns, contests, or other promotional activities.
Wrote and dispatched direct mail campaigns to boost lead generation.
Analysed competitor activity, identifying ways to diversify, expand and engage with the target audience.
Administrative Assistant
World Association of Nuclear Operators (WANO)
10.2022 - 04.2023
Received, sorted and directed incoming mail to maintain good communication channels.
Booked travel and accommodation for company employees whilst complying with company policies and budgets.
Recorded meeting minutes accurately and distributed across departments.
Handled client correspondence and internal communications in a professional manner.
Coordinated communications between various departments to schedule meetings and keep thecompany informed on critical matters.
Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
Booked and coordinated equipment maintenance to meet operational needs.
Supported office operations by taking on ad-hoc clerical duties.
Digitised important information to improve accessibility.
Events Executive
RX Global
07.2021 - 02.2022
Sourced suppliers and negotiated contracts to ensure supply costs came in on budget.
Assessed event success and uncovered opportunities for improvement through client feedback.
Trained and supported cross-functional teams in event setup, coordination and marketing, boosting productivity and maintaining quality of service.
Used data to build strategies for targeting specific markets and consumer demographics.
Research and approach potential sponsors to secure financial support and resources for events and programs. Negotiate sponsorship agreements, ensuring deliverables are met, and maintain positive relationships with sponsors throughout the partnership.
Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
Summer Intern (Contract)
Hook & Partners Solicitors
08.2019 - 09.2019
Created an organised filing system for legal documentation.
Assisted with preparation for hearings, following directions from lawyers.
Attended meetings and briefings tracking legislation and summarising important details for further review by lawyers.
Proofed documents and submitted to solicitors for review.
Processed and distributed invoices to bill clients.
Utilised exceptional planning and organisational skills to manage time effectively, providing prompt, reliable legal assistance.
Researched applicable laws and legal precedents supporting attorney cases.
Education
MSc - International Business, Leadership and Management
University of York
Remote
09.2025
LLB - Law
Birmingham City University
2020
A-Levels -
Palmers College
2017
GCSEs -
Grays Convent High School
2015
Skills
Multitasking and prioritisation
Microsoft Office
Product and service sales
Social media content creation
Scheduling and diary management
Process improvement
Event management
Relationship building and management
Digital marketing
Database entry
Timeline
Administrative Assistant
Ergon Associates
11.2023 - Current
Administrative Assistant
World Association of Nuclear Operators (WANO)
10.2022 - 04.2023
Events Executive
RX Global
07.2021 - 02.2022
Social Media Content Creator
Freelance
05.2021 - Current
Summer Intern (Contract)
Hook & Partners Solicitors
08.2019 - 09.2019
MSc - International Business, Leadership and Management