Viktorija Gnatenko

• Daily bank reconciliation
• Processed purchase invoices, POs, reconciled supplier statements, liaised with other departments and suppliers to ensure correct stock
• Weekly payment runs to suppliers (multiple currencies)
• Daily sales invoicing, dealing with customer queries
• Weekly credit control, preparing monthly aged debtors report
• Processing credit card payments over the phone
• Assisting with month end reconciliations
• Monthly unbilled stock investigation
• Monthly auditing of despatched products records, calculating the loss due to product quality issues
• Software used: Priority

• Daily bank reconciliation
• Weekly and monthly payment runs to Agents/Counsel/Sheriffs
• Weekly and monthly bill runs , producing bill fronts and excel backup spreadsheets
• Processing BACS/cheque receipts on a Client account
• Processing settlements out to the client in compliance to SRA accounts rules , producing remittances
• Dealing with a suspense account and returning unallocated BACS payments in line with SRA rules
• Monthly auditing of balances on closed matters
• WIP calculation
• Liaising with the bank, clients, agents, fee earners, partners and answering general queries/emails in accounts inbox
• Software used: SOS Legal, Visual Files

• Processed multi currency supplier invoices ensuring quantities and pricing match (accounting software used - Sage 200 )
• Obtained appropriate authorisation , resolved queries and reconciled supplier statements
• Prepared monthly payment run and set payments in the bank
• Allocated payments and reconciled supplier accounts
• Maintained accounts payable ledger details up to date and accurate
• Processed company's credit cards

Touchpoint cleaning service on campus (temporary pandemic job)

• Was responsible for the store's KPIs, increasing revenue, making sure the targets are achieved and exceeded, the tasks are completed in an efficient and timely manner. Investigated cash and stock discrepancies and took action to ensure accuracy in the future.
• Managed a team of 6 employees, led by the example of exceptional customer service and great product knowledge. Provided training for the new employees, encouraged teamwork and professional development.
• Created a safe, productive and friendly workplace.

• Supervising and motivating the team to achieve targets and provide great customer service. Handled and resolved issues on the shop floor in a tactful and effective manner.
• Assisting manager with checklists. Handled store opening and closing procedures in the manager's absence.

Helped a disabled girl with her daily activities, personal care and supported her mental well-being

• Cleaned guest rooms and public areas in a hotel
• Helped the reception team on busy afternoons: checking in and supporting guests on their arrival