Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Viktoriia Sharova

Viktoriia Sharova

Morpeth,Northumberland

Summary

Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

22
22
years of professional experience
9
9
years of post-secondary education

Work history

Chanel temporary sales assistant

Chanel
Fenwick, Newcastle upon Tyne, Northumberland
12.2023 - 12.2023
  • Exceeded weekly targets through dedicated service and selling.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Development department Manager

Alfabank
Saint-Petersburg, Russia
04.2006 - 08.2008
  • Developed empowering employee culture focused on equipping staff to independently meet customer needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Development manager

RSB Bank
Sankt-Peterburg, Russia
09.2001 - 03.2006
  • Oversaw product and operations strategy, highlighting development opportunities that support goals.
  • Evaluated project progress and implemented tactics to achieve growth targets.
  • Led planning and development teams in achieving key business objectives.
  • Developed managers to improve their abilities to coach and mentor their reports.
  • Planned team development according to current skillsets and potential growth areas.

Education

Clinical Psychologist - Psychology

Kyrgyzstan State University
Bishkek. Kyrgyzstan
05.2010 - 05.2013

Pedagogical Russian Language and Literature - Philologist

Bishkek Higher educational institute
Bishkek. Kyrgyzstan
09.1990 - 04.1996

Skills

  • Qualifying customer needs
  • Anti-theft awareness
  • Retail merchandising expertise
  • Outgoing and enthusiastic
  • Face-to-face selling
  • Self-motivated

Languages

Russian
Native
English
Upper intermediate

Timeline

Chanel temporary sales assistant

Chanel
12.2023 - 12.2023

Clinical Psychologist - Psychology

Kyrgyzstan State University
05.2010 - 05.2013

Development department Manager

Alfabank
04.2006 - 08.2008

Development manager

RSB Bank
09.2001 - 03.2006

Pedagogical Russian Language and Literature - Philologist

Bishkek Higher educational institute
09.1990 - 04.1996
Viktoriia Sharova