Viktoriia Otchyh
London,Ukraine
Summary
Experienced in customer service with a good focus on communication, time management, and teamwork. Proven analytical skills, critical thinking, and rapidly adapts to new roles and responsibilities.
I am a polite and kind person with a very friendly personality.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Housekeeping cleaner
Marlie Holiday Park
Folkestone, Kent
04.2025 - Current
- Ensured client satisfaction by providing high-quality cleaning services at all times.
- Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
- Completed housekeeping chores promptly without sacrificing quality of workmanship.
- Maintained clean and organised living spaces by performing regular deep cleaning tasks.
Waiter
Tricksterbar
Dnipro
07.2021 - 09.2021
- Maintained knowledge of menu items, leading to accurate order taking.
- Delivered excellent customer service through friendly and polite interaction.
- Delivered food and drinks from the kitchen to respective tables to meet timely expectations.
- Handled payment transactions to guarantee smooth customer checkout process.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Photography Assistant
selfemployeer
Dnipro
04.2020 - 07.2020
- I was doing photos on celebrations, marriages and studios.
- Contributed creative input during team discussions, fostering innovative ideas.
- Managed communication with clients to understand their requirements resulting in increased client satisfaction.
- Maintained a calm environment under high-pressure situations, guaranteed optimal working conditions.
Education
A-Levels - English
Folkestone College
Folkestone, Kent 09.2024 - 07.2025
Skills
- Effective Communicating
- Time Management
- Problem Solving
- Strong sense of responsibility
- Analytical Skills
- Culinary skills
Personal Information
Date of birth: 11/06/06
Custom
- Sport
- Cooking
- Drawing
- Photos
- Psychology
Affiliations
- Like active lifestyle, gym, cooking.
Languages
English
Intermediate (B1)
Ukrainian
Native
Russian
Fluent
Timeline
Housekeeping cleaner
Marlie Holiday Park
04.2025 - Current
A-Levels - English
Folkestone College
09.2024 - 07.2025
Waiter
Tricksterbar
07.2021 - 09.2021
Photography Assistant
selfemployeer
04.2020 - 07.2020
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