Viktoria Harta
Horsham,West Sussex
Summary
Accomplished professional with expertise in sales and contract administration, adept at enhancing client relations management through effective decision making and initiative taking. Demonstrates strong team collaboration and time efficiency, ensuring seamless contract administration and billing processes. Holds a driving licence, facilitating client interactions and expanding business opportunities. Committed to leveraging skills in a dynamic environment to drive organisational success.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Contract Manager
Bonus Eventus Maintenance
Budapest, Hungary
07.2017 - 03.2024
- Liaised effectively with facility management (over 10-20 calls/day) agencies to enhance service delivery
- Collaborated with commercial clients to successfully achieve mutually beneficial contract agreements
- Collaborated closely with engineers and Contract Manager in HVAC projects
- Responded to time-sensitive queries quickly for fast resolution.
- Provided advice to gracefully handle and de-escalate conflict.
- Remote work from Hungary location in Farnborough
Real estate manager
Biggeorge Holding
Budapest, Hungary
01.2014 - 06.2017
- Oversaw client portfolios and established new business partnerships
- Led team of six to ten lettings and sales consultants
- Concluded contracts and negotiated terms effectively
- Consistently met and exceeded sales targets in real estate management
- Compiled sales data and performed performance reviews within a real estate office environment
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Direct Sales Group Leader
UniCredit Bank
Budapest, Hungary
01.2010 - 12.2013
- Directed sales group while managing client portfolio and fostering business ties
- Delivered product and service presentations to potential clients
- Led and supported six sales advisors in delivering exceptional customer service and sales results
- Collaborated with other leaders to align group objectives with organisational goals.
- Steered brainstorming sessions, encouraging innovative ideas from the group.
Car dealership loan officer
Nissan Summit Hungary
Budapest
08.2005 - 05.2010
- Assessed and analysed customer's financial status for loan eligibility.
- Built positive relationships with lenders to achieve optimal client deals.
- Met with applicants to collect information about personal histories, current loans and income.
- Assisted customers with loan applications, facilitating quicker approvals.
Flight attendant
MALEV Hungarian Airlines
Budapest, Hungary
01.2000 - 04.2005
- Attended training in customer service, conflict resolution tactics and safety procedures to remain updated with new requirements and procedures.
- Utilised multilingual skills to communicate efficiently with international passengers, enhancing the overall flying experience for them.
- Demonstrated ability to remain calm and composed under pressure by dealing with difficult passengers effectively.
- Prepared cabin and passengers for safe landing.
Education
Human Resource Manager - Economics, Psychology
University of Szent Istvan
Budapest 01.2000 - 06.2003
High School of Finance and Accounting -
Apaczai Csere Janos High School
Hungary 09.1992 - 06.1996
Skills
- Sales and Contract Administration
- Team collaboration
- Time efficiency
- Decision making
- Contract Administration and Billing
- Client Relations Management
- Initiative taking
- Driving license
Languages
Hungarian
Native
English
Advanced (C1)
Personal Information
Title: Sales manager
Custom
- Travelling
- Psychology
- Porsche 911
Affiliations
- I like to restore old furniture.
References
References available upon request.
Timeline
Contract Manager
Bonus Eventus Maintenance
07.2017 - 03.2024
Real estate manager
Biggeorge Holding
01.2014 - 06.2017
Direct Sales Group Leader
UniCredit Bank
01.2010 - 12.2013
Car dealership loan officer
Nissan Summit Hungary
08.2005 - 05.2010
Flight attendant
MALEV Hungarian Airlines
01.2000 - 04.2005
Human Resource Manager - Economics, Psychology
University of Szent Istvan
01.2000 - 06.2003
High School of Finance and Accounting -
Apaczai Csere Janos High School
09.1992 - 06.1996
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