Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

VIKTORIA BONCHEVA

Rochester,Medway

Summary

Dedicated professional with a strong foundation in customer service and problem solving, adept at team collaboration and maintaining a patient attitude under pressure. Demonstrates proactive follow-up behaviour and effective time management skills to ensure optimal outcomes. Committed to leveraging these competencies to enhance organisational efficiency and customer satisfaction.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

Warehouse operator

Noatum logistics
Hoo, Medway
03.2025 - Current
  • Assisted in inventory management, ensuring accurate records were kept.
  • Verified contents of shipments against invoices for accuracy assurance.
  • Communicated effectively with supervisors, improving overall workflow.
  • Handled fragile goods delicately, minimising product damage during transport.

Hospitality team member

Noodle Stop
Chatham, Kent
07.2023 - 08.2024
  • Cleaned up after guests promptly allowing quick turnover during busy hours.
  • Served food in a timely manner to ensure hot, fresh meals.
  • Supported other waitstaff during busy periods to maintain service standards across all tables.
  • Set tables properly prior to meal times for an organised dining experience.
  • Processed card payments to facilitate seamless transactions.
  • Operated till software proficiently, expedited checkout process.
  • Addressed customer queries, resulting in enhanced customer confidence.
  • Utilised strong communication skills for handling customer complaints effectively.

Education

NVQ Level 1 - childcare

MidKent College
Gillingham, Kent
09.2022 - 06.2023

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Patient attitude
  • Pressure handling
  • Proactive follow-up behaviour
  • Time management

Languages

Greek
Fluent
Bulgarian
Beginner

Timeline

Warehouse operator

Noatum logistics
03.2025 - Current

Hospitality team member

Noodle Stop
07.2023 - 08.2024

NVQ Level 1 - childcare

MidKent College
09.2022 - 06.2023

Similar Profiles

Create profile
VIKTORIA BONCHEVA