Viktoria Balogh
Norris Green
Summary
Responsible Work effectively both as team member and independently Ready to learn, get new skills and work experience Well organised Diligent Fast learner with interest of developing new skills
Overview
5
5
years of professional experience
Work History
Room Attendant
Accor
10.2024 - Current
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
HOUSEKEEPER
Omni Group
10.2023 - 04.2024
- Performed thorough deep cleaning
- Delivered faultless cleanliness standards and exceptional guest care.
ACCOUNT COORDINATOR
Single Resource by Job and Talent
03.2021 - 10.2023
- Responded to customer enquiries per day via phone and email. ( over 70 calls per day)
- Monitored workers hours and entitlements.
- Responsible for communicating with clients
- Receiving and dealing with workers complaints, issues and requests
- Working very closely with clients
- Sending daily reports
- Assisting new starters
- Booking workers in for different shifts
- Prepared spreadsheets
PRODUCTION OPERATIVE
Single Resource
09.2020 - 03.2021
- Performed picking and packing to production requirements, maintaining department dispatch speed.
- Adhering to food safety manufacturing standards
- Carried out appropriate, clean and fast paced line work
Education
Manicure Treatments
The Beauty And Holistic Academy
Liverpool11.2020
A-Levels - English A level, Biology A level, Genocide A level, History A level, Family Studies A level
Weston Collegiate Institute
Toronto06.2020
Skills
- Customer service skills
- Excellent written and oral communication skills
- Strong time management
- Microsoft Office
Languages
Hungarian - Native
English - Perfect
Timeline
Room Attendant
Accor
10.2024 - Current
HOUSEKEEPER
Omni Group
10.2023 - 04.2024
ACCOUNT COORDINATOR
Single Resource by Job and Talent
03.2021 - 10.2023
PRODUCTION OPERATIVE
Single Resource
09.2020 - 03.2021
Manicure Treatments
The Beauty And Holistic Academy
A-Levels - English A level, Biology A level, Genocide A level, History A level, Family Studies A level
Weston Collegiate Institute