Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Viktor Ivanov

Maidstone,Kent

Summary

Hardworking, energetic reliable team player with a can do committed attitude to work in and out a professional environment. Approachable personality and excellent track record of safeguarding property and clientele. Able to efficiently and effectively respond to emergency incidents. Able to work in any environment. Clear DBS record and credit checks.

Overview

11
11
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work History

Managing Director

Bull Sprint Ltd
Maidstone
09.2021 - Current
  • Managing services, working with Amazon Rely Logistics, Courier exchange, Anyvan and Uber business partners.
  • Successfully managed a team of 5 delivery drivers and ensured on time delivery for customers.
  • Provided excellence in vehicle maintenance.
  • Provided leadership in high-performance teams, developed strategic solutions to enhance efficiency and assure improved customer satisfaction.
  • Ensured compliance with all local and national logistics regulations and industry standards.
  • Developed effective business strategies for sustained growth.
  • Enhanced staff morale with effective communication and engagement strategies.

Managing Director

London Security Team Ltd
London
12.2016 - 03.2023
  • Managing Security company based in London, managing a team consisting of 30-65 employees.
  • Providing first-class security services at 10 hotels located in London.
  • Developed innovative strategies and procedures to distinguish and mitigate potential security risk.
  • Ensured compliance with all local and national regulations and standards.
  • Ensured every employee had adequate training.

Customer Services / Delivery Driver

Europe Car National
London
05.2014 - 07.2015
  • Delivered luxury vehicles to customers in an efficient and professional manner obtaining signatures.
  • Maintained accurate delivery logs and issued receipts.
  • Delivered first-class service throughout customer bookings, collections and returns to increase loyalty and recommendations.
  • Applied personal road knowledge and GPS application to set shortest and most efficient routes.
  • Secure delivery of leased vehicles.
  • Pre and post lease inspection and reports.
  • Maintained vehicle cleanliness for a professional appearance.
  • Resolved customer complaints effectively, restoring trust in the service provided.

Education

GCSEs - Construction and Air Conditioning

High School of Construction, Architecture and IT
Montana, Bulgaria
09.1999 - 06.2006

GCSEs - Sports School

Primary School "5th SOU"
Montana, Bulgaria
09.1995 - 08.1999

Bulgarian Special Forces and Soldier

Bulgarian Military
Sofia, Bulgaria
09.2004 - 07.2005

Skills

● Excellent communication and

organisational skills;

● Good attention to details;

● Highly motivated, able to work under pressure;

● Experience with Microsoft Office suite (Word, Excel, Outlook, etc);

● Self-motivated, hard working person with a can - do attitude;

● Physically fit;

● Approachable and friendly personality;

● Excellent team player;

● Have the confidence and the energy to deal with difficult and challenging situations;

● Experienced driver; Full clean driving licence

● SIA Level 2 Award for working as a Door Supervisor (Dec 2015)

● Physically fit with well-developed stamina

● Ability to risk assess and take decisions on the spot

● Excellent people skills and ability to communicate clearly

● Proven ability to observe for dangers and with attention to detail

● Able to effectively manage and defuse difficult and tense situations

● Knowledge of H&S regulations gained via SIA course in December 2015

● Customer Service

● Health and Safety Compliance

● Clean Criminal Record

● Calm under pressure

● Able to multitask effectively

● Hand-eye coordination

● Incident investigations

● Electronic surveillance management

● Operational planning and management

● Employee training

● Ground and establishment patrols

Certification

● SIA Licence, 12/01/15, Present

● DOOR SUPERVISOR

● FIRST AID

● Driving License, 10/01/05, Present

● FULL UK DRIVING LICENCE

● AM/A/B1/B/C1/C

● DRIVER QUALIFICATION CARD

● DIGITAL DRIVER CARD

● HGV CLASS 2

● PRIVATE HIRE DRIVER LICENCE LONDON

Affiliations

  • Tennis, Mountain Cycling, Swimming.

References

References available upon request.

Timeline

Managing Director

Bull Sprint Ltd
09.2021 - Current

Managing Director

London Security Team Ltd
12.2016 - 03.2023

Customer Services / Delivery Driver

Europe Car National
05.2014 - 07.2015

Bulgarian Special Forces and Soldier

Bulgarian Military
09.2004 - 07.2005

GCSEs - Construction and Air Conditioning

High School of Construction, Architecture and IT
09.1999 - 06.2006

GCSEs - Sports School

Primary School "5th SOU"
09.1995 - 08.1999
Viktor Ivanov