Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Vikki Muldowney

Plymouth,Devon

Summary

Dedicated and loyal with an extensive and varied skills set. I can and will try my hand at anything.

Many years of experience in customer service, enjoying a bit of banter when appropriate, I find it helps to build a good relationship with regular customers.

Proficiency in cash handling, trustworthy and reliable. I am SQP trained, allowing me to sell licenced products for small animals Committed to enhancing product knowledge and visual merchandising to drive business success while maintaining high standards.

I am also First Aid trained

Overview

11
11
years of professional experience
15
15
years of post-secondary education
1
1
Certification

Work history

Store Manager

Jollyes The Pet People
Ivybridge, Devon
02.2023 - Current

Overseeing the smooth day to day running of our store


Staff rotas, holidays and wages


Building our store's reputation for excellence through improved customer service, meticulous upkeep, product knowledge and presentation


Cash handling and banking


Refunds, exchanges and customer queries


Health and Safety

Supervisor

Jollyes The Pet People
Ivybridge, Devon
06.2019 - 02.2023

Supporting the new Manager in rebuilding our store's reputation


Increasing our product range


Helping in a smooth transition from livestock to product only store


Cover Manager when on holiday

Store assistant

Jollyes The Pet People
Ivybridge, Devon
05.2015 - 06.2019

General assistant, caring for livestock


Serving customers and advising them with their purchases

Labourer

RM Builders
Tavistock, Devon
03.2014 - 05.2015

General labourer


Fetching and carrying


Mixing cement


Dry lining


Soffets and facias

Education

Foundation Degree in Arts - Textiles

Plymouth College of Art & Design
Plymouth, Devon
09.1991 - 07.1992

GCSEs - Various

St Dunstan's
Plymouth
01.1977 - 07.1991

Skills


  • SQP trained (Small Animal)
  • First Aid Trained
  • Hard working
  • Cash handling
  • Financial reporting
  • Sales Leadership
  • Health and Safety regulations
  • Budget oversight
  • Product ordering
  • Health and Safety Compliance
  • Customer Service
  • Product knowledge
  • Visual merchandising


Affiliations

  • I love animals, animals are a big part of my life. I have three Working Cockers who I take beating and rough shooting, I love being outdoors, I enjoy field sports, Falconry, Ferreting and Shooting. Walking and Photography. I also like drawing and sewing

Certification

SQP Award in Small Animals

First Aid Certificate

References

References available upon request.

Timeline

Store Manager

Jollyes The Pet People
02.2023 - Current

Supervisor

Jollyes The Pet People
06.2019 - 02.2023

Store assistant

Jollyes The Pet People
05.2015 - 06.2019

Labourer

RM Builders
03.2014 - 05.2015

Foundation Degree in Arts - Textiles

Plymouth College of Art & Design
09.1991 - 07.1992

GCSEs - Various

St Dunstan's
01.1977 - 07.1991

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Vikki Muldowney