Vikki Barron
Bacup,Lancashire
Summary
Motivational leader with record of success in beauty environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style. Motivated beauty therapist with 17 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Co Owner Beauticians
The Room
Bacup, Lancashire
2017.03 - Current
- Performed pedicures and manicures, meeting daily appointment targets.
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Delivered LED light therapy, laser resurfacing, and acupuncture facials to high quality standards.
- Upsold products with detailed knowledge and persuasive sales techniques.
- Handled or escalated client complaints in line with brand guidelines.
- Provided faultless service throughout beauty treatments for optimum levels of customer satisfaction.
- Designed long-term personalised care plans for clients with varying beauty and aesthetic needs.
- Lifted and tinted eyelashes, consistently exceeding customers' expectations.
- Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.
Education
NVQ Level 2 - Beauty Therapy - Anatomy and Physiology
Accrington and Rossendale College
Accrington 2007.03 - 2008.03
Skills
- Beauty therapy techniques
- Waxing treatments
- Upselling expertise
- Committed work ethic
- Massage techniques
- Eyelash and brows tinting
- Nail enhancements
- Appointments management
- Management of other staff members
- Caring customer service
Timeline
Co Owner Beauticians
The Room
2017.03 - Current
NVQ Level 2 - Beauty Therapy - Anatomy and Physiology
Accrington and Rossendale College
2007.03 - 2008.03