Viki Timperley
Crewe,Cheshire East
Summary
Compassionate Support Worker with knack for building positive relationships and creating supportive environment. Skilled in managing challenging behaviours and providing emotional support, resulting in improved client well-being and increased independence. Recognized for building trust and nurturing positive working relationships.
Overview
29
29
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Occupational Therapy Technical Instructor
Cheshire and Wirral Partnership NHS Trust
Winsford, Cheshire
07.2003 - Current
- Collaborated with multidisciplinary team to deliver comprehensive care services.
- Led workshops for groups of 12 patients, carers, and staff to enhance engagement.
- Facilitated meaningful patient participation in activities to improve life satisfaction.
- Tailored patient-centred plans that supported achievement of health-related goals.
- Established strong patient relationships through compassionate care and rapport.
- Promoted personal wellbeing and independence, fostering confidence through social interaction.
- Engaged individuals through effective communication and interpersonal skills.
Community Support Worker
The Lady Verdin Trust
Nantwich, Cheshire East
05.2002 - 07.2003
- Facilitated social inclusion through companionship during leisure activities.
- Provided crisis support, ensuring safety and stability for individuals.
- Coordinated multidisciplinary teams to optimise care plans for service users.
- Assisted with personal hygiene tasks, maintaining client dignity and respect.
Bartender waiter
The White Swan
Nantwich, Cheshire East
08.1996 - 05.2002
- Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
- Worked collaboratively within a team to ensure smooth operation during peak hours.
- Built rapport with patrons for improved customer experience.
- Demonstrated professionalism and patience whilst dealing with difficult customers.
- Handled cash transactions accurately preventing discrepancies in daily takings.
Support Worker
Greensleeves
Sandbach, Cheshire East
01.2001 - 04.2001
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Helped achieve patient independence through guided tasks and activities.
- Encouraged social integration by facilitating community involvement opportunities.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Education
Bachelor of Science - Psychology
University of Central Lancashire
Preston 09.1997 - 06.2000
A-Levels - Psychology, Sociology, Biology and Art
South Cheshire College
Crewe, Cheshire East 09.1994 - 06.1997
GCSEs - Maths. English, and English Literature
St Thomas More RCHS
Crewe, Cheshire East 09.1989 - 06.1994
Skills
- Patience and empathy
- Clear communication
- Daily living activities
- Compassionate care
- Social inclusion
- Wellbeing promotion
Certification
Certificate in Understanding Behaviours that Challenge / NCFE CACHE (Level 2) West Lancashire College 2025
Certificate in Understanding Adverse Childhood Experiences / NCFE CACHE (Level 2) West Lancashire College 2024
Certificate in Understanding Autism / NCFE CACHE(Level 2) College of Liverpool 2019
Award in Education and Training / City & Guilds (Level 3) Wyvern House 2014
Affiliations
I enjoy doing craft activities such as drawing, decoupage and needle felting.
I am a keen amateur gardener and enjoy walks in nature.
I have been an assistant scout leader allowing me to pursue many outdoor activities such as camping, canoeing and orienteering.
Timeline
Occupational Therapy Technical Instructor
Cheshire and Wirral Partnership NHS Trust
07.2003 - Current
Community Support Worker
The Lady Verdin Trust
05.2002 - 07.2003
Support Worker
Greensleeves
01.2001 - 04.2001
Bachelor of Science - Psychology
University of Central Lancashire
09.1997 - 06.2000
Bartender waiter
The White Swan
08.1996 - 05.2002
A-Levels - Psychology, Sociology, Biology and Art
South Cheshire College
09.1994 - 06.1997
GCSEs - Maths. English, and English Literature
St Thomas More RCHS
09.1989 - 06.1994
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