Vikash Jain
London
Summary
With 18 years of experience leading cross-functional teams in fast-paced environments, dynamic and results-oriented Agile Program Manager/Release Train Engineer/Scrum Master. Expertise in implementing Agile methodologies to drive efficiency, quality, and collaboration throughout project lifecycles. Excels at overseeing multiple projects simultaneously, ensuring alignment with organizational goals and stakeholder expectations. Strong communication and leadership skills foster a culture of continuous improvement and innovation. Seeking opportunity to leverage experience and skills to drive transformative initiatives in a forward-thinking organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
AGILE PROGRAM MANAGER/RELEASE TRAIN ENGINEER
Startup
11.2022 - 03.2024
- Opted to join a small startup.
- I collaborated with a small startup to establish and manage their projects. During this tenure, I provided assistance and guidance to onboard new team members, offering coaching on the implementation of the SAFe (Scaled Agile Framework) methodology.
- Facilitated effective communication and collaboration between development, testing, operations, and support teams.
- Coached teams in planning and facilitating agile ceremonies, including PI Planning, daily stand-ups, backlog preparation, sprint planning, defect triage, sprint review (show & tell), and sprint retrospectives.
- Established performance metrics as a baseline to measure team progress, continuously focusing on improvement.
RELEASE TRAIN ENGINEER
Wipro Technologies
04.2022 - 10.2022
- Company Overview: Commercial & Institutional Digital Cloud Transformation to replace legacy Bankline system.
- Spearheading the successful implementation of the Commercial and Institutional (C&I) digital transformation program. This comprehensive endeavor encompasses project and product management, digital strategy formulation, and the application of SAFe agile framework and scrum ceremonies.
- Crafting a visionary long-term strategy for the overall C&I digital transformation, achieved through close collaboration with internal stakeholders and vendors.
- Exhibiting exceptional skills in vendor management throughout every phase of the transformation, fostering enduring partnerships based on a commitment to excellence.
- Maintaining a profound and up-to-date understanding of existing and emerging technologies relevant to digital transformation, thereby unlocking opportunities and enhancing the customer experience.
- Skillfully managing cost forecasting and resource allocation, ensuring seamless delivery without any compromise on efficiency or effectiveness.
- Led multiple cross-functional Agile Release Trains (ARTs) to deliver software releases on time, within budget, and with high quality.
- Commercial & Institutional Digital Cloud Transformation to replace legacy Bankline system.
RELEASE TRAIN ENGINEER/SENIOR MANAGER
Coforge Ltd
10.2019 - 09.2021
- Company Overview: The Comptroller and Auditor General (CAG) of India is an authority, established by Article 148 of the Constitution of India, which audits all receipts and expenditure of the Government of India and the state governments, including those of bodies and authorities substantially financed by the government.
- Developed and maintained release plans, coordinating with product owners, Business Analysts, solution architects, development teams, and stakeholders to ensure alignment and prioritization.
- Conducted regular release planning sessions, facilitating discussions to identify risks, dependencies, and mitigation strategies.
- Collaborated with cross-functional teams to implement cybersecurity best practices in product.
- Implemented and improved release management processes, incorporating industry best practices and agile methodologies.
- Collaborated closely with DevOps teams to automate release processes, reducing manual effort and increasing efficiency.
- Monitored and reported on key metrics, such as release cycle time, defect rates, and customer satisfaction, to drive continuous improvement.
- Facilitated effective communication and collaboration between development, testing, operations, and support teams.
- Implemented safety measures and practices in the release management process, ensuring compliance with relevant regulations and standards.
- Ensured optimal resource utilization and met service level agreements (SLAs) for overall project delivery.
- Generated comprehensive project health reports on a weekly, monthly, and quarterly basis to meet the requirements of senior management.
- Provided timely updates to senior management regarding milestone progress, risks, issues, and dependencies.
- Established performance metrics as a baseline to measure team progress, continuously focusing on improvement.
- Ensured client expectations were met by delivering all required deliverables, prioritizing backlogs, providing clear requirements, facilitating sprint planning, and maintaining a collaborative workspace.
- Tracked daily progress using stand-up meetings and burn down charts.
- Coached teams in planning and facilitating agile ceremonies, including PI Planning, daily stand-ups, backlog preparation, sprint planning, defect triage, sprint review (show & tell), and sprint retrospectives.
- Cultivated a supportive working environment where team members could raise and discuss problems without fear.
- Monitored Sprint/Release progress through burn-up and burn-down charts.
- Assisted and supported the team in estimation and planning efforts.
- Guided the team in assessing their Agile Maturity Level and supported their continuous progress.
- Identified training needs and facilitated training sessions to address process and soft skill gaps.
- The Comptroller and Auditor General (CAG) of India is an authority, established by Article 148 of the Constitution of India, which audits all receipts and expenditure of the Government of India and the state governments, including those of bodies and authorities substantially financed by the government.
SENIOR SCRUM MASTER/AGILE DELIVERY MANAGER
Coforge Ltd
01.2013 - 08.2019
- Company Overview: SEI Wealth Platform (SWP) is an integrated platform to support SEI business operations across various markets around and business segments.
- SAFe Release Train Engineer (RTE) with a proven track record of facilitating Agile Release Trains (ARTs) to achieve strategic business objectives.
- Expertly conducted PI Planning events, fostering collaboration among cross-functional teams and aligning them towards achieving program increments with optimal efficiency.
- Championed a lean-agile mindset within teams, driving continuous improvement, and promoting a culture of transparency and relentless customer value delivery.
- Empowered Agile teams to self-organize, enhancing productivity and promoting a high-performance work environment.
- Defined and monitored key performance indicators (KPIs) to measure the success and health of Agile Release Trains, identifying areas for improvement and mitigating risks.
- Communicated effectively with stakeholders at all levels, ensuring seamless coordination and alignment of objectives, resulting in improved decision-making and project outcomes.
- Successfully scaled Agile practices and frameworks to accommodate the needs of large-scale projects, driving collaboration across multiple teams and ARTs.
- Managed organizational change, enabling teams and stakeholders to embrace Agile principles and practices, fostering a culture of adaptability and innovation.
- Demonstrated proficiency in conflict resolution, addressing impediments and facilitating open communication to maintain progress and achieve project milestones.
- Led Inspect and Adapt workshops, facilitating retrospective analysis, and implementing actionable improvements, resulting in enhanced team performance and delivery efficiency.
- Contributed to the successful implementation of Agile methodologies, resulting in improved productivity, reduced time-to-market, and enhanced customer satisfaction.
- Successfully led and managed multiple data migration projects, overseeing a large team of resources, including offshore members.
- Coordinated and collaborated with cross-functional global teams across the United States and India to ensure the timely completion of deliveries that meet high-quality standards.
- Effectively handled risks, issues, and dependencies throughout the project lifecycle.
- Strategically planned resource capacity to allocate resources across projects to accommodate the dynamic nature of the work.
- Inspired and motivated the team to develop automation tools that reduced costs and increased productivity during the migration process.
- SEI Wealth Platform (SWP) is an integrated platform to support SEI business operations across various markets around and business segments.
PROJECT LEAD
Mphasis an HP Company
11.2010 - 01.2013
- Proven leadership skills, adept at inspiring and guiding cross-functional teams to achieve project milestones, resolve conflicts, and maintain high levels of motivation.
- Skilled in project planning and execution, adeptly defining project scope, objectives, and deliverables, while ensuring adherence to timelines and budgetary constraints.
- Expert in risk management, identifying potential project risks, and implementing proactive measures to mitigate their impact, resulting in smooth project execution.
- Effective communicator, proficient in presenting project updates to stakeholders, reporting on project progress, and maintaining open channels of communication with team members.
- Demonstrated ability to collaborate with cross-functional teams, clients, and stakeholders to align project objectives, leading to seamless project development and client satisfaction.
- Highly skilled in resource management, optimizing team allocation, and coordinating tasks to achieve maximum productivity and deliver high-quality software solutions.
- Committed to maintaining exceptional project documentation, ensuring clear visibility into project status, risks, and action plans throughout the project lifecycle.
- Successfully managed project budgets, implementing cost control measures and optimizing resource utilization, resulting in on-time and on-budget project delivery.
- Adept at implementing rigorous quality assurance and testing processes, leading to the delivery of robust and defect-free software solutions.
- Exemplary client relationship management skills, actively engaging with clients to understand their requirements and ensure their needs are met throughout the project.
- Strong problem-solving acumen, effectively analyzing complex issues and providing innovative solutions to address project challenges and improve project outcomes.
DEVELOPMENT TEAM LEAD
HSBC
08.2009 - 11.2010
- Actively facilitated the seamless knowledge transfer of the application from the previous vendor, playing a pivotal role as a member of the transition committee.
- Collaborated with the central design team, actively engaging in the decision-making process to drive enhancements.
- Spearheaded significant transformations in database objects, effectively implementing critical updates and modifications.
- Exemplified a commitment to timely issue resolution by addressing Trouble Tickets in strict accordance with service level agreements, offering essential support and enhancements as required.
- Skillfully executed Change Requests while strictly adhering to client-specific standards and guidelines.
- Conducted in-depth impact analyses and skillfully crafted essential alterations to the existing database architecture.
SENIOR DEVELOPER
TCS
01.2005 - 01.2009
- Proficiently crafted an extensive array of database objects, encompassing PL/SQL Procedures, Functions, Triggers, and SQL queries, with a dedicated emphasis on optimizing the Report Module.
- Produced an array of tailored reports, aligning with distinct client demands, spanning weekly, monthly, quarterly, semi-annual, and annual reporting cycles.
- Tailored user-defined functions to precise project requirements and specifications, addressing specific project needs with meticulous detail.
- Demonstrated on-site support excellence during User Acceptance Testing, ensuring the seamless execution of systems and adeptly resolving any issues that surfaced.
Education
MCA - Computer Application
RGPV University
Bhopal, MP01.2005
BSc - Mathematics
Bundelkhand University
Jhansi, UP01.2002
Skills
- Oracle Database
- Amazon Web Services expertise
- Google Cloud Platform expertise
- Azure cloud computing
- Expertise in Microsoft Office
- Jira project management
- Rally coordination
- Confluence expertise
- Proficient in Planview LeanKit
- OutSystems development
- Ctrl M
- Experience with agile frameworks
- Program Management
- Cross-functional Team Leadership
- Strategic Planning and Execution
- Stakeholder Management
- Agile Coaching and Mentoring
- Continuous Improvement
- Risk Management
- Quality Assurance and Control
- Change Management
Certification
- PMP
- CSM
- ICP-ACC
- SAFe 5 Agilist
Timeline
AGILE PROGRAM MANAGER/RELEASE TRAIN ENGINEER
Startup
11.2022 - 03.2024
RELEASE TRAIN ENGINEER
Wipro Technologies
04.2022 - 10.2022
RELEASE TRAIN ENGINEER/SENIOR MANAGER
Coforge Ltd
10.2019 - 09.2021
SENIOR SCRUM MASTER/AGILE DELIVERY MANAGER
Coforge Ltd
01.2013 - 08.2019
PROJECT LEAD
Mphasis an HP Company
11.2010 - 01.2013
DEVELOPMENT TEAM LEAD
HSBC
08.2009 - 11.2010
SENIOR DEVELOPER
TCS
01.2005 - 01.2009
BSc - Mathematics
Bundelkhand University
MCA - Computer Application
RGPV University
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