Vikas Sharma
Bishop's Stortford,United Kingdom
Summary
Dedicated professional with a robust background in the food service industry, specialising in sanitation and cleanliness, quality control analysis, and customer service orientation. Demonstrated expertise as a Make Table specialist at Pizza 360, ensuring compliance with health and safety regulations through strict hygiene protocols. As a cashier at Amul, efficiently processed numerous transactions daily while providing knowledgeable product advice to customers. Possesses strong skills in fondant handling, confectionery techniques, and innovative thinking. Passionate about food safety and committed to maintaining high standards of quality in all tasks undertaken.
Overview
2
2
years of professional experience
Work history
Make Table
Pizza 360
Lohian Khas, India
05.2023 - 12.2024
- Maintained high standards of hygiene and cleanliness for safe food preparation.
- Enhanced customer satisfaction with prompt, friendly service during consultations and pickups.
- Worked patiently under pressure for successful completion of large orders during peak seasons for instance used to manage 40-to 50 orders regularly.
Cashier
Amul
Jalandhar, India
01.2024 - 07.2024
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Assisted customers with enquiries to enhance their shopping experience.
- Balanced till at end of day, maintaining accurate records.
Receptionist
Sharma Bakery
Jalandhar, India
02.2023 - 04.2023
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
Education
+2 - Non medical
Akal Academy International
Sultanpur Lodhi 03.2021 - 05.2023
Diploma - Web design and development
Rs Education institute
Sultanpur lodhi 04.2023 - 03.2024
Bsc computer science - Computer Science
London Metropolitan University
London 09.2024 -
Skills
- Food safety compliance
- Customer service
- Visitor management
- Multitasking efficiency
- Time management
- Cash handling
- Customer service excellence
- Conflict resolution
- Price checking
- Receipt issuing
- Electronic payment handling
- Gift wrapping
- Calm under pressure
- Communication skills
- Team building
Languages
English
Upper intermediate
Hindi
Advanced
Punjabi
Native
French
Beginner (A1)
Affiliations
- Playing games
- Travelling
- Socialize
- Cooking
- Painting
- Creating new things
Accomplishments
3nd in my Senior secondary school.
1st Position in matriculation.
Awarded by Certificate of Web development.
Lots of award gain in field of sports(Cricket).
Timeline
Bsc computer science - Computer Science
London Metropolitan University
09.2024 -
Cashier
Amul
01.2024 - 07.2024
Make Table
Pizza 360
05.2023 - 12.2024
Diploma - Web design and development
Rs Education institute
04.2023 - 03.2024
Receptionist
Sharma Bakery
02.2023 - 04.2023
+2 - Non medical
Akal Academy International
03.2021 - 05.2023
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