Summary
Overview
Work History
Education
Skills
Interests
Timeline
Languages
Declaration
PROJECTS
Declaration
Generic
VIJITH MOHANAN

VIJITH MOHANAN

Network Engineer
Norwich

Summary

A highly accomplished Cloud and Network Engineer with over 5 years of experience. I specialize in integrating traditional networking with cutting-edge cloud and DevOps methodologies. My expertise includes leading complex network transitions, such as end-to-end migrations to Cisco (DNAC, ISE, Wireless Controllers) within demanding healthcare environments. I'm proficient in device provisioning, configuration,troubleshooting, and Active Directory for secure operations.

I have significant experience with Microsoft Azure and AWS, including virtual network design, cloud resource management, and hybrid cloud support. Leveraging DevOps principles, I automate and optimize infrastructure deployments across both on-premises and cloud environments. I excel at bridging the gap between traditional IT and modern cloud solutions, driving efficiency and innovation.

Overview

5
5
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Network and Telecom Analyst

Norfolk and Norwich University Hospital
11.2023 - 07.2025
  • Hospital Network Migration: Led a successful project to migrate the hospital network infrastructure from Extreme Networks to Cisco, deploying new Cisco switches and routers with minimal downtime, ensuring a smooth and secure transition. Completed approximately 42 IDF sites.
  • Cisco DNAC & ISE Provisioning: Provisioned and managed network devices using Cisco DNA Center and Identity Services Engine (ISE) across multiple remote sites, significantly improving network visibility, security, and automation.
  • Windows Server & Active Directory: Hands-on experience administering Windows Server environments, including Active Directory and Group Policy Objects (GPOs), to enforce security, manage access, and automate user environment settings.
  • Cloud Platforms (Azure and AWS): Familiar with deploying and managing services on Microsoft Azure and Amazon Web Services (AWS). Knowledge includes virtual networking, cloud identity integration, and hybrid cloud environments.
  • Mitel VoIP Systems: Configured and installed Mitel Collaboration VoIP phones, improving cross-departmental communication.
  • Network Troubleshooting & Maintenance

Network Support Engineer

Onetech UK
01.2023 - 11.2023
  • Provided first- and second-line technical support through a structured helpdesk system, handling incidents related to network infrastructure, telecommunications, and user systems across a multi-site environment.
  • Acted as a liaison between internal teams and third-party vendors, ensuring efficient coordination and resolution of technical faults, and service-related issues.
  • Performed daily moves, adds, changes (MACs), and installed new network cabling and data ports, supporting the dynamic needs of users, and growing infrastructure.
  • Advised staff on telecom technologies and services, including VoIP phones, fax systems, headsets, cordless phones, mobile handsets, and pagers.
  • Managed the telecom helpdesk ticket queue, collaborating with colleagues to meet SLAs, and deliver timely user support.
  • Used network monitoring tools and analysis software to track network loads, evaluate performance trends, and create improvement proposals.

CLAN Network Engineer

Railtel Corporation, Thrissur District Collectorate
04.2021 - 09.2021
  • Network Connectivity troubleshooting, ping, tracert, telnet.
  • Investigating, diagnosing and resolve all network problems.
  • Network Monitoring
  • Conduct site surveys, and prepare documentation for company.
  • Prepare daily performance report.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Assisted with implementation and support of network monitoring tools.

Network Engineer /Presales Engineer

ABC International LLC
01.2019 - 01.2020
  • Provided network support services for devices such as hubs, bridges, routers and other hardware.
  • Troubleshoot complex multi-vendor network service provider issues.
  • Assisted with implementation and support of network monitoring tools.
  • Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
  • Specific experience Cisco ISR 4000 series, ASR routers and Most cisco Switches.

Technical Support Executive

Bitlasoft, Makemytrip group of companies
11.2017 - 11.2018
  • Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
  • Extended analysis to assist technology team efforts to escalate and resolve issues.
  • As Customers targeted questions to quickly understand the root of the problem.
  • Talk clients through a series of actions, either via phone , email or chat, until they've solved a technical issue.


Education

Master of Science - Advanced Computer Networks

Birmingham City University
Birmingham
01.2023

Associate of Science - CCNA/CCNP R&S / CCNA VOIP

BSOFT Network Training Institute
Bangalore
02.2016 - 09.2016

Bachelor of Science - Btech. Electronics And Communication

IES College of Engineering
Thrissur, Kerala
03.2012 - 11.2015

Associate of Applied Science - Applied Electronics

Model Polytechnic College
Thrissur, Kerala
03.2009 - 03.2012

Associate of Science - IELTS

IELTS Academy
Thrissur
02.2020 - 02.2021

Skills

Microsoft Azure: VM provisioning, storage, networking, Containers, Azure AD integration

Interests

Music

Reading

Timeline

Network and Telecom Analyst

Norfolk and Norwich University Hospital
11.2023 - 07.2025

Network Support Engineer

Onetech UK
01.2023 - 11.2023

CLAN Network Engineer

Railtel Corporation, Thrissur District Collectorate
04.2021 - 09.2021

Associate of Science - IELTS

IELTS Academy
02.2020 - 02.2021

Network Engineer /Presales Engineer

ABC International LLC
01.2019 - 01.2020

Technical Support Executive

Bitlasoft, Makemytrip group of companies
11.2017 - 11.2018

Associate of Science - CCNA/CCNP R&S / CCNA VOIP

BSOFT Network Training Institute
02.2016 - 09.2016

Bachelor of Science - Btech. Electronics And Communication

IES College of Engineering
03.2012 - 11.2015

Associate of Applied Science - Applied Electronics

Model Polytechnic College
03.2009 - 03.2012

Master of Science - Advanced Computer Networks

Birmingham City University

Languages

English
Malayalam

Declaration

I hereby declare that the above stated information is true to the best of my knowledge and belief.

PROJECTS

  • Entire Hospital Network Migration from Extreme to Cisco Network.- LAN Refresh, Offsite Network.
  • Advanced Toll collection Using Advanced Number Plate Recognition system

Declaration

I hereby declare that the above stated information is true to the best of my knowledge and belief.

VIJITH MOHANANNetwork Engineer