Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Vijetha Nayak

Senior Test Manager
London

Summary

Experienced and confident Senior Test Manager with over 15 years of success in Quality Engineering (QE), test strategy development, and leading complex testing transformations within Financial Services and Telecom sectors. Demonstrated ability to define and implement test governance frameworks, automate end-to-end validation processes, and ensure measurable improvements in quality and efficiency. Adept at managing diverse stakeholder groups, driving collaboration, and mentoring cross-functional QA teams.

Overview

15
15
years of professional experience
4
4
Certifications

Work History

Senior QA Lead

Tech Mahindra Ltd UK
London
11.2017 - 02.2025

Project: Knowledge Direct API - London Stock Exchange Group

  • Spearheaded adoption of automation frameworks; developed reusable test assets, reducing manual effort and increasing coverage.
  • Defined and implemented risk-based testing strategies for critical financial data APIs, enabling early defect detection and regulatory alignment.
  • Introduced test data management practices; integrated automated regression suites into CI/CD pipelines using Jenkins to streamline releases.
  • Led and mentored 20 global QA engineers across functional, non-functional, mobile, and accessibility testing.
  • Delivered dashboards and KPI reports to communicate progress, defect trends, and quality metrics to cross-functional teams and senior stakeholders.
  • Conducted system-level validations, enhancing application performance and operational resilience.
  • Acted as liaison between QA, development, and production teams to ensure alignment on quality standards.
  • Improved QA processes by applying modern test strategies, increasing efficiency and reducing cycle time.
  • Promoted BDD using Cucumber, fostering collaboration among developers, testers, and product owners.
  • Oversaw CI/CD pipeline integration via GitLab and Jenkins, supporting continuous testing and real-time feedback.
  • Implemented automated testing solutions, increasing test efficiency by 50% and significantly reducing overall cycle time.

Senior QA Lead

Tech Mahindra Ltd India
Bengaluru
03.2015 - 10.2017

Project: Project Pipeline Reporting - British Telecom

  • Designed and implemented a comprehensive QA strategy for an enterprise-level data reporting application deployed in a hybrid cloud environment, ensuring reliability and performance across platforms.
  • Designed and automated critical regression test flows using Selenium and SQL, improving backend data validation and reducing execution time by 40%.
  • Built a library of standardized test case templates and reusable components, streamlining test design and improving overall delivery timelines.
  • Developed and executed scalable test strategies tailored for complex, business-critical systems, fully aligned with the principles of a Scaled Agile (SAFe) framework.
  • Facilitated sprint planning, test estimation, and backlog grooming sessions, ensuring that QA activities were embedded into the delivery lifecycle and aligned with transformation objectives.

Test Lead

Tech Mahindra Ltd India
Bengaluru / Ipswich (UK)
02.2010 - 02.2015

Project: Wholesale Broadband Services - British Telecom

  • Directed comprehensive testing of OSS/BSS platforms, focusing on service provisioning and network operations to ensure seamless functionality and system integration.
  • Designed reusable SQL validation scripts and defect tracking frameworks, reducing defect resolution time by approximately 30% and improving overall test efficiency.
  • Presented clear and actionable risk-impact analysis to senior stakeholders, supporting informed decision-making and effective issue management.


Education

Bachelor of Engineering - Electronics & Communication

Visvesvaraya Technological University
Bengaluru, India
/2005 - /2009

Skills

AutomationFrameworks BDDTesting RiskBasedTesting TestStrategy TestPlanning FunctionalTesting NonFunctionalTesting AccessibilityTesting CI/CD DevOpsTools APIIntegrationTesting CloudPlatforms DataValidation TestDataManagement ScaledAgile ScrumMethodology SDLC PostmanTesting SOAPUITesting MDMSystems DockerContainers OpenShift SQLQueries DataAnalysis JIRA TestRail HPALM StakeholderManagement TeamMentoring IssueManagement QualityMetrics CapitalMarketsDomain TelecomDomain

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Certification

ISTQB Certified Tester – Foundation Level (CTFL)

Accomplishments

ACE Award

Associate of the Month

Pat on the Back Award

Timeline

Senior QA Lead

Tech Mahindra Ltd UK
11.2017 - 02.2025

Senior QA Lead

Tech Mahindra Ltd India
03.2015 - 10.2017

Test Lead

Tech Mahindra Ltd India
02.2010 - 02.2015

Bachelor of Engineering - Electronics & Communication

Visvesvaraya Technological University
/2005 - /2009
Vijetha NayakSenior Test Manager