Summary
Overview
Work history
Education
Skills
INTERNSHIP
PROJECT
Affiliations
Timeline
Generic
VIJAY KUMAR  RAMAVATH

VIJAY KUMAR RAMAVATH

Stevenage,Hertfordshire

Summary

Data analyst with strong expertise in R, Python, SQL, and SPSS, focusing on data visualization through Power BI and Tableau. Skilled in statistical techniques including regression analysis and hypothesis testing, with proven capabilities in data modelling and machine learning. Successfully enhanced data reporting systems, resulting in improved business decision-making and significant cost reductions.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work history

Customer service executive

Esso
Stevenage
11.2022 - Current
  • Resolved customer complaints swiftly to maintain high satisfaction levels.
  • Managed high call volumes while ensuring professionalism and composure.
  • Provided prompt responses to queries, delivering excellent customer service.
  • Developed lasting relationships with regular customers to foster brand loyalty.
  • Maintained an organised workspace to enhance overall efficiency.
  • Ensured accurate information dissemination by staying updated on company policies.

Associate software engineer

Ebyte software solutions pvt Ltd
Hyderabad
09.2015 - 10.2021
  • Updated knowledge of latest programming languages to enhance project applicability.
  • Demonstrated problem-solving skills in troubleshooting technical issues, improving operational efficiency.
  • Employed best coding practices, resulting in superior software quality and reliability.
  • Collaborated with teammates throughout Software Development Life Cycle for effective project delivery.
  • Utilised analytical skills to resolve customer complaints, increasing client satisfaction rates.
  • Coordinated with Quality Assurance team for thorough testing, reducing bugs and errors.
  • Checked software for errors, coding updates to rectify identified problems.

Education

Master of Science - Msc Data science

University of Hertfordshire
Hatfield
01.2022 - 06.2024

Skills

  • Data analysis: R, Python, SQL, SPSS
  • Data visualization: Power BI, Tableau
  • Statistical techniques: Regression, hypothesis testing, confidence intervals
  • Data modelling: Design and development
  • Advanced Excel skills
  • Machine learning
  • C programming
  • Software testing and code review
  • Time management

INTERNSHIP

Jr software developer

PROJECT

Bank customer churn prediction using machine learning

Affiliations

  • music(playing an instrument ,singing)
  • Photography
  • cooking & Gardening
  • yoga or meditation
  • Learning new language
  • solving puzzles
  • Watching movies,podcasts,tv shows

Timeline

Customer service executive

Esso
11.2022 - Current

Master of Science - Msc Data science

University of Hertfordshire
01.2022 - 06.2024

Associate software engineer

Ebyte software solutions pvt Ltd
09.2015 - 10.2021
VIJAY KUMAR RAMAVATH