Restaurant Manager
Swathi Deluxe Fine Dine with Attached Bar and Pub
Bangalore
2015.10 - 2022.05
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Analysed customer feedback, initiating changes in service and menu offerings to address concerns and boost repeat business.
- Managed conflict resolution among staff and with customers, diplomatically addressing issues to maintain a positive atmosphere.