Hi, I’m
Vijay S
India
Summary
Profile Summary Experienced Business Head with 16+ years in sales andmarketing. Proven success in leading high-performingteams and driving revenue growth through strategicplanning, market analysis, and customer engagement.Dedicated to delivering exceptional results and exceedingexpectations.
Work history
Ujjivan Small Finance BankKerala
Area Sales Manager
08 2024 - Current
Job overview
- Ensured compliance with company policies, maintaining professional standards across the team.
- Conducted competitive analysis to identify and capitalise on business opportunities.
- Analysed market trends, enabling informed decision-making about strategic direction.
- Handled dispute resolution; ensured customer satisfaction was maintained at all times.
- Streamlined sales process, boosting overall efficiency.
- Fostered strong client relationships for higher customer retention.
- Implemented innovative marketing campaigns to increase brand awareness.
Grihum Housing FinanceTNKL
Area Sales Manager
07 2021 - 08 2024
Job overview
- Evaluated and authorized approval of loan applications for customers and businesses, resulting in a 15% increase inapproved loans and a 10% reduction in turnaround time
- Generated and fulfilled leads from the open market and various channels, consistently surpassing targets by 20% eachquarter
- Monitored branches, set targets, and successfully improved branch performance by 25% within the first year
- Developed and managed the branch network for mortgage loans across a specified geographic region, leading to a 30% expansion of the customer base.
Sundaram Bnp Paribas Home FinanceKottayam
Branch Manager
08 2019 - 06 2021
Job overview
- Led all operational aspects of the branch, including overseeing customer service and sales- Provided comprehensive training, coaching, and motivation for bank personnel, resulting in a 20% increase in salesperformance- Developed forecasts, financial objectives, and business plansto drive branch growth and profitability- Assessed local market conditions and identified current and prospective sales opportunities to capitalize on market trends- Successfully met and exceeded predefined goals and metrics, contributing to overall branch success- Efficiently managed the budget and allocated funds to maximize operational efficiency and customer satisfaction
- Participating in organized sports shows potential employers that you are dedicated,know how to work as part of a team, and care about your physical health and well-being- Identified areas of improvement and proposed correctiveactions, leading to a 15% increase in customer satisfaction anda 10% reduction in operational costs
Aadhar Housing FinanceKottayam
Branch Manager
06 2018 - 08 2019
Job overview
- Housing Finance- Communicated effective practices, competitive intelligence,and business opportunities to other branches and headquarters, fostering knowledge sharing and collaboration- Promptly addressed customer and employee satisfactionissues, ensuring high levels of satisfaction- Upheld high ethical standards, ensuring compliance with allregulations and laws- Improved the branch and company's presence and reputation through strategic networking efforts- Monitored competing markets, provided detailed reports onmarket movement, and contributed to market penetration strategies
Bajaj FinservChennai
Sales Manager
04 2017 - 05 2018
Job overview
- Orchestrated sales strategies to achieve and surpass sales targets, amplifying the business growth
- Cultivated enduring partnerships with medical professionals,hospitals, and healthcare organizations
- Scouted and capitalized on fresh business prospects,augmenting the client base
- Supervised a team of loan officers, furnishing them withexpert guidance and assistance
- Scrutinized market trends and rival activities to fine-tunesales strategies
- Acquired and upheld an in-depth understanding of loan products and services customized for medical professionals
- Collaborated with cross-functional teams, including marketingand underwriting, to ensure cohesive operations
- Ensured adherence to regulatory mandates and company protocols
- Delivered superior customer service and assistance to doctors and professionals
- Surpassed sales targets and performance benchmarks,driving substantial revenue growth
- Kept abreast of industry trends and advancements in themedical field.
Indiabulls Housing Finance, IBHFLChennai
Relationship Manager
06 2016 - 04 2017
Job overview
- Exceeded sales targets by sourcing, servicing, and securing home loan business
- Acquired new clients for Affordable Housing Loans,contributing to a X% increase in client base
- Established a strong builder network, ensuring smooth file movement by obtaining APS clearance
- Conducted regular mapping of Area/Geography to identify and capitalize on new sources, leading to a X% expansion ofclient network
- Managed and strengthened relationships with assigned sources, resulting in an X% increase in referrals and businessopportunities
- Maintained comprehensive sales reports, ensuring accurate tracking and analysis of activities
- Identified the need for appointment of a channel partner,streamlining business operations and enhancing market reach.
George Maijo Industries Pvt LtdTNKL
Assistant Operations Manager
10 2012 - 03 2016
Job overview
- Actively listening to customer requirements and effectively presenting solutions to drive sales
- Cultivating and nurturing relationships with existing customers through regular in-person meetings, phone calls,and email communication
- Initiating cold calls to schedule meetings with potential customers and identifying new business opportunities
- Promptly responding to incoming email and phone inquiries toprovide necessary information and support
- Playing a pivotal role as a liaison between the company andits current and potential markets
- Skillfully negotiating terms of agreements and adeptly closing sales to drive revenue growth
- Conducting thorough market research and gathering valuable customer insights to drive strategic business decisions
- Representing the company at trade exhibitions, events, and product demonstrations to enhance brand visibility and attract potential customers
- Negotiating on pricing, costs, delivery, and product specifications with buyers and managers to ensure mutually beneficial agreements
- Proactively addressing customer objections to drive sales andachieve targets
- Offering valuable insights on upcoming product developments and discussing special promotions to stimulate interest anddrive sales
- Developing comprehensive proposal documents, often as part of a formal bidding process, tailored to meet prospective customers' unique requirements
- Collaborating with suppliers to oversee the progress of existing orders and ensure timely delivery
- Regularly inspecting the display and stock quantities of goods to maintain optimal inventory levels
- Accurately recording sales and order information and ensuring timely submission to the sales office or computer system to maintain updated records
- Continuously reviewing sales performance with a focus onmeeting and exceeding preset targets
- Developing a deep understanding of customers' businesses and needs to deliver tailored solutions and enhance customersatisfaction
- Performing rapid and precise cost calculations and providing customers with detailed and accurate quotations
- Providing valuable inputs on future buying trends to guide and optimize the employer's business strategies.
Queenfisher Sea Lines TNKL
Vessel Manager
04 2009 - 09 2012
Job overview
- Overseeing and managing all aspects of vessel operations to ensure smooth sailing and adherence to regulations
- Educating passengers on essential safety measures topromote a secure and comfortable journey
- Raising awareness among students about the logistics profession through educational rides, contributing to increased understanding and interest in the field
Indian Institute of LogisticsTNKL
Awareness Manager
01 2009 - 02 2012
Job overview
- Analyzed sales plans, strategies, and revenue budgets to optimize performance and drive a 15% increase in revenue
- Prepared and maintained comprehensive reports for topmanagement, providing valuable insights for strategic decision-making
- Tracked performance and implemented strategic actions toconsistently meet and exceed business goals
- Assisted in negotiating terms and successfully oversaw theclosing of deals, resulting in a 20% increase in successfulclosures
- Implemented effective procedures and training to prevent fraud, reducing fraudulent activities by 15%
- Recruited, trained, and managed new team members,fostering a high-performing team culture and achieving a 20%increase in team productivity
- Managed and nurtured customer relationships to ensure highsatisfaction and retention levels, leading to a 10% increase incustomer retention.
Education
Grace Matriculation Higher Secondary School
Higher Secondary
2002 - 2004 (2 education.years_Label)
University overview
Holy Angels Matriculation Higher Secondary School
Senior Secondary
2004 - 2006 (2 education.years_Label)
University overview
Sri Muthukumaran Arts and Science College
B.Com from Commerce
2006 - 2009 (3 education.years_Label)
University overview
Loyola College of Arts
MBA from General
2011 - 2013 (2 education.years_Label)
University overview
Skills
- Tally
- HDCA & SAP MM
- MS Office
- Excel
- Internet
- Tally ERP
- PowerPoint
- VLOOKUP
- Pivot Table
- Fundamentals
- MS Office Word
- Internet Explorer
- Outlook
- Language skills (fluency in multiple
- Languages)
- MBA/PGDM, 2013
Languages
English
Advanced
Tamil
Advanced
Malayalam
Advanced
Hindi
Advanced
French
Upper intermediate
Timeline
Area Sales Manager
Ujjivan Small Finance Bank
08 2024 - Current
Area Sales Manager
Grihum Housing Finance
07 2021 - 08 2024
Branch Manager
Sundaram Bnp Paribas Home Finance
08 2019 - 06 2021
Branch Manager
Aadhar Housing Finance
06 2018 - 08 2019
Sales Manager
Bajaj Finserv
04 2017 - 05 2018
Relationship Manager
Indiabulls Housing Finance, IBHFL
06 2016 - 04 2017
Assistant Operations Manager
George Maijo Industries Pvt Ltd
10 2012 - 03 2016
Vessel Manager
Queenfisher Sea Lines
04 2009 - 09 2012
Awareness Manager
Indian Institute of Logistics
01 2009 - 02 2012
Grace Matriculation Higher Secondary School
Higher Secondary
2002 - 2004 (2 education.years_Label)
Holy Angels Matriculation Higher Secondary School
Senior Secondary
2004 - 2006 (2 education.years_Label)
Sri Muthukumaran Arts and Science College
B.Com from Commerce
2006 - 2009 (3 education.years_Label)
Loyola College of Arts
MBA from General
2011 - 2013 (2 education.years_Label)