Vijay Chitre
RETAIL MULTISITE MANAGER
Hounslow,Middlesex
Summary
A driven manager and analytical problem-solver with a proven track record in building high performing teams, leading and motivating sales professionals, skilled in holding an excellent customer relations aptitude and strong relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work history
Multisite General Manager
Inmotion Entertainment Group LLC
Heathrow Airport, Hillingdon
2022.10 - 2025.01
- Cultivated high-performance culture, boosting productivity
- Streamlined communication processes for improved team collaboration.
- Maintained compliance with industry regulations at all times.
- Regularly reviewed performance data, driving continuous improvement efforts.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Partnered with management team to optimise operations and reduce cost.
- Built high-performing teams to achieve organisational objectives.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Maintained organisational compliance with applicable legislation and regulations.
- Delivered results under pressure to meet tight deadlines.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Implemented rigorous financial controls, improving overall profitability.
- Increased overall operational efficiency by implementing new management strategies.
- Improved staff retention with robust HR policies and procedures.
- Established a positive work environment which promoted staff morale and productivity.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Directed day-to-day work of 21 employees and motivated teams to exceed objectives.
- Monitored operations to assess and highlight results.
- Created and led successful business culture focused on performance.
- Put in place clear controls for financial administration and business management.
Deputy manager
Inmotion Entertainment Group,LLC
Heathrow, Hillingdon
2021.12 - 2022.10
Deputy store manager
Dixon's Travel
Heathrow Airport, Hillingdon
2011.08 - 2021.12
Team Leader
Dixon's Travel
Heathrow, Hillingdon
2005.01 - 2011.08
Education
St Mary's College
Kolkatta-India /1990 - /1992
Accomplishments
Best Deputy Manager award at Annual General Conference WHSmith, Manchester UK 2021
Languages
English
Fluent
References
References available upon request.
Timeline
Multisite General Manager
Inmotion Entertainment Group LLC
2022.10 - 2025.01
Deputy manager
Inmotion Entertainment Group,LLC
2021.12 - 2022.10
Deputy store manager
Dixon's Travel
2011.08 - 2021.12
Team Leader
Dixon's Travel
2005.01 - 2011.08
St Mary's College
/1990 - /1992