Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Vignesh Muniraju Nandhini

Vignesh Muniraju Nandhini

Student
Sheffield

Summary

I am a highly driven, resilient, personable professional. As a self-motivated individual, I work well independently, as well as enjoy being part of a team. With a strong business acumen and work ethic I act with honesty and integrity, fully understanding the importance of confidential information, and adhering to the organisation’s values. My skills set demonstrates a high degree of attention to detail and ownership of responsibility. I have excellent time management, ensuring that I complete my work tasks on time, efficiently and effectively. In-depth knowledge and understanding of the markets they operate in and their area of responsibility e.g. equity, alternative and fixed income markets, including derivatives. Excellent knowledge of quantitative methods, accountancy, financial maths, statistics and economics. Excellent knowledge of Investment and operational risk and minimising strategies. Complex problem solving and analytic skills, including complex financial and asset modelling and valuation and pricing techniques using appropriate tools. Can effectively deliver investment portfolio development and management for clients and customers and/or provide effective advice around this. Applies in-depth technical and sector knowledge to add value to clients and customers. Keeps up to date with sector relevant legal and regulatory changes and alerts others to the implications. Builds their capability by being responsible for their own professional development, seeking out opportunities that enhance their knowledge, skills and experience. Evaluates complex information quickly and draws accurate conclusions. Assesses a problem from multiple angles to ensure all relevant issues are considered and are focused on business strategy. Gathers the appropriate facts and evidence in order to make decisions effectively using a structured approach. Plans for and responds appropriately to unexpected events. Proactively manages and takes action to avoid corporate and operational risk, within relevant economic and market conditions, and sector relevant legal and regulatory requirements.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Customer Service Representative- Inbound Call Hand

Ant marketing
Sheffield
11.2022 - 03.2023
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

General Retail Assistant

Spar Supermarket
Sheffield
03.2022 - 08.2022
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased sales and customer satisfaction through personalized servicing.

Assistant Manager - Operations

ICICI Bank Limited
Chennai
03.2021 - 05.2021
  • Developed and maintain operational guidelines for staff.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Interacted well with customers to build connections and nurture relationships.

Management Trainee Intern

Quantum Global Securities Limited
Mumbai
05.2019 - 06.2019
  • Assisted established management staff with operational oversight, business development, and process improvement strategies.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Gained knowledge of company policies, protocols and processes.
  • Organized projects and contests to increase sales and encourage exceptional customer service.
  • Acted with integrity, honesty and knowledge to promote culture of company.

Financial Accounting Assistant

CA. N. Kalyana Sundaram
Chennai
12.2014 - 12.2017
  • Input financial data and produced reports using Tally ERP and Quickbooks.
  • Reported financial data and updated financial records in ledgers and journals.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Observed strict confidentiality rules to maintain data integrity and protect clients.
  • Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
  • Maintained accurate records of financial transactions in alignment with regulatory requirements.

Education

Master of Science - Global Financial Trading

Sheffield Hallam University
Sheffield, United Kingdom
01.2022 - Current

Post Graduate Diploma in Management - Securities Market

National Institute of Securities Markets
PatalGanga, Navi Mumbai, India
07.2018 - 03.2020

Bachelor of Commerce - Computer Application

Dr. G. R. Damodaran College of Science
Coimbatore, India
06.2011 - 04.2014

Skills

    Trading strategies

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Certification

VTCT Level 7 Diploma in Applied Financial Trading

Timeline

Customer Service Representative- Inbound Call Hand

Ant marketing
11.2022 - 03.2023

VTCT Level 7 Diploma in Applied Financial Trading

09-2022

General Retail Assistant

Spar Supermarket
03.2022 - 08.2022

Master of Science - Global Financial Trading

Sheffield Hallam University
01.2022 - Current

Assistant Manager - Operations

ICICI Bank Limited
03.2021 - 05.2021

Fundamentals of Alternative Investments Certificate

06-2020

MCX Certified Commodity Professional (MCCP) Certificate

06-2019

Management Trainee Intern

Quantum Global Securities Limited
05.2019 - 06.2019

Bloomberg Market Concepts

11-2018

Post Graduate Diploma in Management - Securities Market

National Institute of Securities Markets
07.2018 - 03.2020

Financial Accounting Assistant

CA. N. Kalyana Sundaram
12.2014 - 12.2017

Bachelor of Commerce - Computer Application

Dr. G. R. Damodaran College of Science
06.2011 - 04.2014
Vignesh Muniraju NandhiniStudent