Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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VIDYA SHREE NAGA

Sheffield,United Kingdom

Summary

Accomplished professional with expertise in team leadership and development, KPI and metrics monitoring, and stakeholder communication. Demonstrates strong skills in performance management, process improvement, and conflict resolution. Proficient in data analysis and dashboard reporting, with advanced knowledge of MS Excel and the Microsoft Office Suite. Utilises lean techniques to drive operational efficiency and is resilient under pressure. Committed to achieving results through proactive problem-solving and operational root cause analysis.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

Team Lead

Amazon LBA 4
Doncaster
12.2024 - 07.2025
  • Led and managed a team of 70+ associates daily, and maintaining consistent productivity levels across all shifts.
  • Liaised with key stakeholders to optimize shift coverage and labor planning, improving supply chain alignment and reducing idle time by 12%.
  • Resolution of daily problems affecting productivity and efficiency of process, resulting in satisfied customers.
  • Coordinated weekly shift planning and forecasting with over 95% schedule accuracy, supporting smooth operations and minimal last-minute staffing escalations.
  • Conducted daily safety audits, ensuring 100% compliance with Amazon safety standards and contributing to a zero-recordable-incident environment for six consecutive months.
  • Associate engagement to maintain a diverse and equality atmosphere and team work through work rotation, team involvements and team activities.
  • Monitored real-time metrics and adjusted workflows, consistently meeting and exceeding KPI targets such as units per hour (UPH) and productivity benchmarks.
  • Prepared and submitted detailed End of Shift (EOS) reports, summarizing key performance metrics (UPH, Rate) headcount accuracy, workflow issues, safety observations, and shift highlights, ensuring clear visibility for incoming leadership and continuous operational alignment.

Process Analyst

Amazon LBA 4
Doncaster
11.2022 - 12.2024
  • Proficient in Microsoft Office Suite: used Excel, Word, and Outlook in a fast-paced warehouse setting.
  • Analyzed real-time data and metrics to reduce recirculation rates by 15% and buffer congestion by 18%, optimizing associate allocation and workflow efficiency.
  • Acted swiftly on Andon alerts, resolving operational disruptions within 2 minutes to maintain seamless process flow.
  • Developed and maintained Excel dashboards and reports to monitor shift performance, support decision-making, and drive continuous improvement initiatives.
  • Documented process incidents and contributed to updating SOPs and best practices, enhancing operational consistency and quality.
  • Collaborated with Area Managers and shift leadership to execute labor plans, maximize asset utilization, and implement workflow improvements.
  • Trained and mentored 10+ new Process Analysts on systems, KPI tracking, and escalation protocols to ensure team readiness and process continuity.

Senior Accounts Associate

Maintec Technologies Private Limited
Bengaluru
08.2021 - 08.2022
  • Processed commercial invoices and executed supplier payments, ensuring strict adherence to company financial policies and accuracy in transaction handling.
  • Managed debt recovery operations by coordinating with suppliers, correcting overpayments, and issuing credit notes.
  • Handled internal and external customer inquiries via phone and email, delivering prompt and effective issue resolution and support.
  • Performed general ledger maintenance, including reconciliations and preparation of key financial reports such as Profit & Loss statements and Balance Sheets.
  • Monitored financial assets and contributed to revenue tracking to maintain accuracy and control over company resources.
  • Coordinated timely disbursement of both scheduled and ad-hoc payments, supporting smooth supplier relationship management and operational continuity.

Accounts and Audit Associate

VA Venkatram Chartered Accountants
Bengaluru
08.2018 - 08.2021
  • Managed income tax compliance and filings for a portfolio of 50–80 clients annually, achieving 100% accuracy in returns.
  • Conducted credit assessments and financial discrepancy reviews, reducing reporting errors by 15% through improved validation procedures.
  • Oversaw journal entry processing and ledger reconciliations, effectively managing asset registers, accounts payable, and receivables.
  • Led debt recovery and inventory reconciliation efforts, reducing stock discrepancies by 20% and recovering outstanding client payments.
  • Developed and maintained monthly management accounts and financial analysis reports to support strategic client advising.

Education

Master of Science - Accounting and Finance

Sheffield Hallam University
09.2022 - 09.2023

Master of Business Administration - Finance

St Joseph College, Pondicherry University
07.2019 - 08.2021

Bachelor of Science - Accounting and Taxation

Vijaya College RV Road, Bangalore University
06.2014 - 05.2017

Skills

  • Team Leadership and development
  • KPI and metrics monitoring
  • Stakeholder communication
  • Performance management
  • Process Improvement
  • Conflict resolution and Problem solving
  • Proactive and result oriented
  • Resilient under pressure
  • Data Analysis & Dashboard Reporting
  • Operational Root Cause Analysis
  • MS Excel (VLOOKUP, Pivot Tables, Charts)
  • Microsoft Office Suite (Word, Outlook, PowerPoint)
  • Expertise in lean techniques

Affiliations

  • Yoga: Passionate about practicing yoga to maintain physical and mental well-being and completed yoga instructor certification.
  • Collecting: Enjoy collecting a variety of items, including stickers, magazines,figures, coins.

Timeline

Team Lead

Amazon LBA 4
12.2024 - 07.2025

Process Analyst

Amazon LBA 4
11.2022 - 12.2024

Master of Science - Accounting and Finance

Sheffield Hallam University
09.2022 - 09.2023

Senior Accounts Associate

Maintec Technologies Private Limited
08.2021 - 08.2022

Master of Business Administration - Finance

St Joseph College, Pondicherry University
07.2019 - 08.2021

Accounts and Audit Associate

VA Venkatram Chartered Accountants
08.2018 - 08.2021

Bachelor of Science - Accounting and Taxation

Vijaya College RV Road, Bangalore University
06.2014 - 05.2017

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VIDYA SHREE NAGA