Customer Relationship Manager
Suflex Media
01.2024 - 06.2024
- Confirmed client appointments, ensuring leads attended scheduled calls by conducting timely follow-ups.
- Coordinated schedules between clients and founders to ensure seamless call availability and participation.
- Shadowed sales calls, documenting key discussion points to streamline post-call action items and communication.
- Collaborated with the sales team to craft tailored proposals based on client needs and objectives.
- Managed client communication, following up on proposals and driving processes to contract signing and initial payment.
- Maintained accurate records, ensuring a smooth handover between client interactions and sales deliverables.
