Open to work
Vidya Prasanna
Sales Advisor Team Lead
Manchester,United Kingdom
Work preference
Summary
Skilled textile professional specializing in bacterial staining, natural dyeing, and sustainable fabric processes. Proficient in pattern cutting, technical illustration, and print design using Adobe Suite, with experience in market research, fabric sourcing and visual merchandising. Committed to advancing sustainable development research within the textile industry, bringing strong collaboration and problem-solving skills to every role.
Overview
2
2
years of professional experience
Work history
Sales Advisor Team Lead
H&M Hennes & Mauritz UK Ltd
Manchester
2026.06 - Current
- Supported Store Management in leading Sales Advisors, taking on Manager on Duty shifts to oversee daily operations, uphold customer service standards, and prioritise commercial objectives.
- Completed Visual Merchandiser training covering visual and commercial guidelines, commercial calendar execution, and styling curation to support an inspiring, consistent in-store customer experience.
- Developed and implemented window displays and in-store layouts in line with H&M visual and commercial guidelines, balancing creative solutions with brand standards.
- Carried out sample picking, garment care, and replenishment routines to maintain stock levels and support clear fashion stories across the sales floor.
- Enhanced customer flow and product visibility through strategic commercial layout, fixture placement, and price sign maintenance.
- Carried out commercial follow-ups and sales snapshot reviews with senior team members, using KPI data to identify and prioritise visual and commercial opportunities.
- Guided customers through product ranges and the in-store OMNI experience, promoting the Customer Loyalty App to drive sales.
- Delivered new starter inductions and training, including fire safety walks and systems training, to help new colleagues settle into their role.
Sales Advisor
H&M Hennes & Mauritz UK Ltd
Manchester
2024.11 - 2026.06
- Executed seasonal visual updates, including swimwear floor sets and shoes-and-bag integration, in line with H&M visual guidelines.
- Assisted with rehangs and visual merchandising execution in Accessories A-Area, working alongside visual merchandisers on product placement and fashion storytelling.
- Applied trend awareness, colour coordination, and styling insight to support commercially relevant displays.
- Collaborated with team on commercial actions and loyalty programmes, using in-store digital tools (Click & Collect, gStore, H&M ORIS).
- Created team rotas and allocated tasks to support efficient workflow and smooth execution of store priorities.
- Maintained visual and operational standards through stock replenishment, garment steaming, and delivery processing in high-volume retail environment.
- Delivered customer-focused service across sales floor, fitting rooms, tills, and omnichannel services.
Education
Master of Arts - Fashion Design Technology
Manchester Metropolitan University
Manchester, United Kingdom 09/2022 - 09/2023
Post Graduate Diploma - Fashion Design and Technology
JD Institute of Fashion Technology
Bangalore, India 04/2021 - 04/2022
Skills
Design & Technical
- Pattern Cutting & Draping
- Technical Illustration
- Print & Textile Design
- Tech Pack Development
- CLO 3D (Digital Prototyping)
- Adobe Photoshop & Illustrator
- Digital Textile Printing
- Embroidery Application
Sustainability & Textile Innovation
- Natural & Bacterial Dyeing Technology
- Sustainable Design Practices
- Fabric Sourcing
- Alternative Materials (jute, bamboo, orange fibre)
Commercial & Retail
- Visual Merchandising
- Trend Forecasting
- Sales & Market Analysis
- Team Leadership & Training
DESIGN PROJECTS
Bio-Dye & Sustainable Materials Project | Manchester Metropolitan University 2023 – 2024, Developed original dyeing methods using bacteria and food waste, prioritising sustainability over conventional dye processes., Worked with jute fabric and natural leather alternatives, including coconut-based material, in garment design., Applied a range of pattern cutting techniques to translate material experiments into finished garment designs.
Orange Fibre Collection — JD Design Awards | JD Institute of Fashion Technology July 2022, Designed a sustainable fashion entry using natural fibres, including orange fibre fabric, for the JD Design Awards., Highlighted eco-conscious materials and practices as the central concept of the collection.
Accomplishments
- Employee of the Month, H&M — June 2025.
- Selected to attend Visual Manager & Department Manager Day, gaining insight into visual merchandising strategy, commercial planning, and store operations.
- Consistently received positive feedback in manager check-ins for exceeding expectations and delivering high-quality work.
- Recognised for strong work ethic and efficiency in a fast-paced retail environment.
- Demonstrated leadership by supporting team members and fostering a collaborative team culture.
Timeline
Sales Advisor Team Lead
H&M Hennes & Mauritz UK Ltd
2026.06 - Current
Sales Advisor
H&M Hennes & Mauritz UK Ltd
2024.11 - 2026.06
Post Graduate Diploma - Fashion Design and Technology
JD Institute of Fashion Technology
04/2021 - 04/2022
Master of Arts - Fashion Design Technology
Manchester Metropolitan University
09/2022 - 09/2023