Summary
Overview
Work History
Education
Skills
Job Type
Languages
Timeline
Generic
Vidhya Vijayamohanan

Vidhya Vijayamohanan

London,Camden

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Customer Associate

Sutherland Global Services
India, Ernakulam
03.2021 - 08.2022
  • Offered prompt solutions to maintain customer satisfaction.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Participated in staff meetings to discuss new developments.
  • Established positive relationships with clients by going extra mile to build rapport.
  • Coached and trained team members to increase productivity and growth.
  • Managed high-volume customer queries simultaneously through effective multitasking.

Education

Bachelor Of Technology - Electronics and Communication

Rajas Engineering College
Tamil Nadu
11.2016 - 11.2020

Master of Science - Engineering Management

University of East London
London
09.2022 - 09.2023

Skills

  • Quality Control
  • Customer relations
  • Training development aptitude
  • Lead management
  • Brand awareness and representation
  • Data confidentiality
  • Integrative negotiation

Job Type

Full-time

Languages

English
Fluent

Timeline

Master of Science - Engineering Management

University of East London
09.2022 - 09.2023

Customer Associate

Sutherland Global Services
03.2021 - 08.2022

Bachelor Of Technology - Electronics and Communication

Rajas Engineering College
11.2016 - 11.2020

Similar Profiles

CREATE PROFILE
Vidhya Vijayamohanan