Victoria Young
Pontefract,West Yorkshire
Summary
After a successful career working abroad, I returned recently to the UK. Throughout my life I have been predominantly hospitality led. Working for many years in the wedding and events industry, and always with customer satisfaction at the forefront. Having successfully completed the brief for the past year as a business development manager, I am ready now for the next position. Offering strong organisational and communication skills. Detail orientated, and excelling in a fast paced environment. Multitasking and self motivated to take on new challenges, and driven to deliver a high quality service.
Overview
29
29
years of professional experience
Work History
Business development manager
Border Cottage Care
Castleford, Wakefield
01.2024 - 02.2025
- Implemented marketing initiatives for greater brand visibility.
- Detailed sets of standards to achieve attention to detail
- Generated better profit margins to improve turnover
- Streamlined processes to improve overall efficiency
- Delivered excellent customer service by addressing queries promptly and effectively.
- Marketed events and corporate work spaces to improve overall turnover
Yacht purser
Boats.co.uk
Mallorca, spain
03.2018 - 09.2023
- Oversaw revenue activities accurately for financial control, and budgeting
- Streamlined administrative tasks
- Provided training to enable efficiency and team work
- Assisted passengers courteously, leading to positive feedback and 85% repeat customers.
- Carried out private events off and on shore, to the highest standard
Wedding & events coordinator
Self employed
United Kingdom , Europe
01.1996 - 10.2012
- Negotiated contracts with vendors, securing best prices for clients
- Facilitated coordination between different vendors on the day of the event.
- Organised detailed schedules
- Supervised setup and breakdown of events ensuring timely completion
- Collaborated with catering teams to design custom menus according to client preferences
- Maintained quality control checks throughout each stage of the planning process.
Education
Diploma of Higher Education - Catering
Doncaster College
DoncasterCertificate of Higher Education - Interior Design
National Design Academy
NottinghamA-Levels - Maths
Leeds college
LeedsA-Levels - English
Wakefield College
WakefieldSkills
- Brand understanding, business development, marketing and sales
- Team Leadership
- Logistics management
- Excellent organisation
- Creative thinking and attention to detail
- Catering and menu coordination
- Financial and budget management
- Client Relationship Management
- Positive attitude and resilient under pressure
- Project and event management
References
References available upon request.
Timeline
Business development manager
Border Cottage Care
01.2024 - 02.2025
Yacht purser
Boats.co.uk
03.2018 - 09.2023
Wedding & events coordinator
Self employed
01.1996 - 10.2012
Diploma of Higher Education - Catering
Doncaster College
Certificate of Higher Education - Interior Design
National Design Academy
A-Levels - Maths
Leeds college
A-Levels - English
Wakefield College
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