Victoria Wood
Aberdeen
Summary
Motivated Project Manager for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work history
FT BA/Project Manager
Sword Group UK
04.2023 - Current
- BA/Project Manager for Sword Group
- I have been responsible for delivering 6 projects in RRUK 2023 portfolio of work including
- Facilitation of washups, Delivery of monthly infrastructure patches, Delivery of applications across Oil & Gas from Documentum, SUN and QA, PI Vision, Managing different teams within Infromation Services such Networks, Infrastructure Team and Applications, Migrating SaaS services, Behavioural Safety Ambassador, Resolution Conflict, Programme Management, Service Desk Management, Kelton Transport Application was implemented to move away from a paper-based excel spreadsheet process to an online solution to manage the whole lifecycle of mismeasurements, dispensations, and deviation management, from raising the initial request and streamlining the review and approval process
- Kelton Meter Manager, upgrading the FM2P to the new Kelton Meter Manager and FlowCalc across the RRUK assets
- IAP Change Module Prism Energy – Moving the paper-based decision making from JRE to asset, to an online solution with Prism Energy across 160 users
- EWork - £250,000 project from migrating Metastorm v7.5 to Metastorm v9.7 across RRUK
- Reducing a number 200 processes down to 21 processes using the eWork system
- Working closely third-party project team, organising project meetings with the project team and the project sponsors, updating the Project Sponsors monthly with a briefing note
- Setting up and maintaining the projects budget
- Using my initiative to problem solve, setting up testing scripts across the processes
- Other projects I have been involved in are: SAC rollout, SAP Fixed Assets, and OVS.
- Planned staff and resources within business budgets for minimised expenditure.
- Delivered products and services in line with agreed arrangements and contracts.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Mentored employees to maximise development potential.
- Negotiated contract terms for maximised client benefit and profit.
- Updated databases with current client, contract and service agreements.
- Made sure contractual obligations were met ahead of agreed service delivery.
- Implemented organisational policies for smooth service delivery.
- Maintained excellent market and trend awareness to meet customer demand.
FT Delivery Manager
Kainos
10.2022 - 04.2023
- Delivery Manager on IdAM PET Team for HMCTS
- Managing two teams of software engineers, dev op, testers and product owner who deliver ForgeRock authentication features, epics and bugs to the Crime IdAM Gateway for Common Platform and Rota
- As a Delivery Manager I have embedded agile ceremonies such as: Sprint planning, retros, backlog refinement and prioritisation, show and tells, brown bag sessions and sprint review and goals
- I have also worked closely with the HMCTS client to build good relationships between the IdAM team and our partners such as Common Platform, Rota and the 3rd line support teams such as: AMS and SRE
- I have worked closely with the Tech Lead to create an IdAM Vision board and created a timeline and RCAI on the new vision of updating the technology stack
- I have been working closely with the HMCTS client and the Kainos Crime Delivery Director on the new IdAM Tender.
FT Project Manager
Mott MacDonald
01.2021 - 01.2022
- Planned staff and resources within business budgets for minimised expenditure.
- Delivered products and services in line with agreed arrangements and contracts.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Mentored employees to maximise development potential.
- Negotiated contract terms for maximised client benefit and profit.
- Made sure contractual obligations were met ahead of agreed service delivery.
- Implemented organisational policies for smooth service delivery.
- Maintained excellent market and trend awareness to meet customer demand.
- Built productive client networks to maximise sales and marketing possibilities.
FT Agile Delivery Manager
Twig Education
01.2019 - 01.2021
- Set schedules of work and monitored progress to achieve timely programme delivery.
- Educated teams on best practices to uplift speed and accuracy.
- Built positive partner relationships for successful cross-team projects.
- Managed stakeholder expectations to limit concerns and queries during project delivery.
- Determined team priorities and implemeted KPIs to achieve project goals.
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- Transformed strategy into workable deliverables to achieve timely, under-budget project completion.
- Advised operational teams on content and product roadmaps to meet project aims.
- Promoted employee self-organisation and responsibility through significant task delegation.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
FT Scrum Master
ATOS Syntel, Glasgow
01.2017 - 01.2019
- Led daily stand-up, project planning and sprint reviews to enable progress evaluation.
- Delivered products on time and under budget through agile team leadership.
- Recognised backlogs and highlighted solutions to progress development sprints.
- Advised on best scrum theory, rules and practices to improve operational agility.
- Improved project work flow by eliminating and managing unnecessary impediments.
- Resolved support tickets to limit impediments and increase flow.
- Assessed project outcomes and identified iterative and incremental development possibilities.
- Presented at Executive level and provided project insight and outcomes for appraisal.
- Collaborated with cross-functional teams to maintain programme investment and motivation.
- Recruited, trained and managed IT teams to continually meet service user needs.
- Evaluated project timelines and advised teams on best planning and estimating practices to achieve goals.
- Balanced project conflicts and challenges to maintain high performance and progress.
- Facilitated release sprints to motivate product and development teams to timely completion.
- Recommended upgraded technologies to meet evolving business requirements.
- Liaised with service users to ascertain necessary system improvements.
Digital Transformation Project Manager
Aberdeenshire Council
01.2013 - 01.2017
PMS Project Manager
NHS Grampian
01.2011 - 01.2013
Business Analyst
Ernst & Young
01.2009 - 01.2011
IT Project Coordinator
NHS Grampian
01.2007 - 01.2009
Information Governance
Aberdeen Asset Management
01.2002 - 01.2006
Education
BA (Hons) Marketing -
Skills
- Understand communication process flow
- Customer-focussed with good relationship management, communication, and negotiation skills
- Able to react flexibly, manage effectively and negotiate risk at every stage
- Play a key role in managing the identification and assessment of new IT business solutions by identifying business priorities and needs and developing the necessary plans and strategies to deploy digital transformation programme
- Ability to produce high quality reports and diagrams
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Experience in designing and delivering business change
- Waterfall, Lean Six Sigma, Agile, PRINCE 2 methodologies
- Managing project budgets
- Aligning resources, and policies within the project, adapting changes within the projects
- Developing business cases and established clear financial and nonfinancial benefits Accounting for small to considerable expenditure
- Undertaking feasibility work, process mapping, risk assessments, options appraisals, specification of requirements, developed work and resource plans
- Relationship Management
- Salesforce CRM
- Extensive product knowledge
- Financial software
- Written and verbal communication
- Contract negotiation
- Follow up management
Accomplishments
- Delivered multiple software delivery projects TechEd and Financial Services
- Delivered digital CRM/ERP solutions such as Oracle Finance System, Salesforce, Microsoft Dynamic
- Software delivery including Java, Angular, Python, React, OAuth, ForgeRock, SQL
- Dev-Ops delivery: AWS, Kubernetes, Azure, SP Azure, Jenkins to Bitbucket
- Proficient in commercial contracts and bidding on government contracts
- Expert in proposing multi pound budgets, executing and managing budgets
- Contract and bid management Experience
Personal Information
Passport Number: British
Certification
ITIL 4 Foundation 2024
Agile Project Management 2022
Prince 2 2012
Timeline
FT BA/Project Manager
Sword Group UK
04.2023 - Current
FT Delivery Manager
Kainos
10.2022 - 04.2023
FT Project Manager
Mott MacDonald
01.2021 - 01.2022
FT Agile Delivery Manager
Twig Education
01.2019 - 01.2021
FT Scrum Master
ATOS Syntel, Glasgow
01.2017 - 01.2019
Digital Transformation Project Manager
Aberdeenshire Council
01.2013 - 01.2017
PMS Project Manager
NHS Grampian
01.2011 - 01.2013
Business Analyst
Ernst & Young
01.2009 - 01.2011
IT Project Coordinator
NHS Grampian
01.2007 - 01.2009
Information Governance
Aberdeen Asset Management
01.2002 - 01.2006
BA (Hons) Marketing -
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