Dedicated professional with expertise in conflict resolution within classroom settings, proactive communication, and SEN training. Demonstrates exceptional proficiency in Microsoft Office, records management, and document preparation while maintaining confidentiality and adhering to GDPR compliance. Skilled in task prioritisation, calendar scheduling, and health and safety compliance, with a proven ability to handle tasks flexibly under pressure. Committed to delivering outstanding customer service with attention to detail and resilience, aiming to contribute effectively to organisational success.