Victoria Welsh

• Familiarisation: Firm knowledge of SUL building. Sucessfully IDing every door to allow snag pinpointing to a specific locations.
• Baseline Report - logging all issues and monitoring ongoing building work *weekly inspection with the Facility Manager to ensure work is progressing and there is constant forward movement of improvements in the building.
• As a startup, I am the clear go to person for everything in the building if there is an issue.
• Solid team relationships across every department.
• Pre-empting issues and adding control measures *buying in what is necessary to make sure SUL operational to a high impressive standard even with limited resources.
• Working with suppliers to make sure Fire & H&S Policies are in place.
• Managing daily operations of Studio Ulster, including liaising with the Facilities manager, Studio Supervisor (PM), tech onsite team NANT, CEO, CFO, CSO, Harbour Studios Facilities Manager.
• Developing staff protocol : All visitors are met with the same warm welcome. They sign in and are handed a visitors badge *visitors badge lists basic house rules.
• Visual daily risk assessment carried out and prior to every tour allowing visitors to be lead around the building in safety. General rule, all groups are guided around the building with two or more SUL employees.
• Leading and introducing the team to sustainability values. This includes encouraging suppliers to meet or work towards ISO 20400.
• The Studio Sustainability Standard 2024/25. SUL are now working towards being compliant by December 2024 and ready to start a full clear year in compliance. Albert award for December 2025 is the goal.
• Working alongside the CoSTAR Lab team and using working knowledge to assist and introduce where needed.
• Interim Company Secretary for SUL Board
• Establish and nurture key business contacts to allow strong relations and partnerships.
• Seamlessly welcoming VIPs to the studio and monitoring their needs. Pre-warning the whole team when needed.
• WORK SHOPS: Sustainability - Hair and Makeup - Costumes & Logistics - Studio Office - Catering. Working closely with highly regarded experts in the fields to make sure all the specific needs are covered and met by SUL when we come to set up the different areas. The workshops will allow proactive brainstorming and preempt having to back track or rework the building.

Special Project working alongside IT Development Team to create a bespoke internal company system based on ODOO to cover all department and customer needs.

• Liaising with Sales to make ensure the technology is user friendly and works in an instinctive way.
• Liaising with Development to set up instant license requirements for customers.
• Liaising with Production to ensure the workflow matched the Kanban fields *that instantly fired out updates to Sales and Customers.
• Liaising with Accounts to ensure workflow is smooth.
• Setting up and delivering training to all staff.
• Setting up Zulip chat for staff to raise issues.

• Sourcing, Procurements & Logistics.
• Coordination of worldwide operations: exhibitions, live broadcast events, filming *including location.
• Stocktake & Asset Management Control including auditing.
• Agile mythology approach to ensure production delivered within budget and time.
• Collaborating with technical development experts.
• Lean, tactical approach, negotiating terms and conditions with new and existing contractors.
• Supplier Relationship Management - building strong relationships with suppliers & reducing unexpected delivery blockers but also being able to get unprecedented turnarounds if needed.
• Manage the building complex, liaising with contractors USA/UK and Europe. Over seeing the facility management team. Office managers reporting directly into me. Continuity and protocols followed throughout the company.
• Contracting and closing company buildings in LA, Europe & UK. This would include scaling down and closing all Ncam branches
• Management calendars, overseeing demos, exhibitions, collaborations - smooth running with contingencies always built in.
• Setting up Company Policies, benefits.
• Critical and Agile home working policies set up during Covid & and London lockdown.
• Instrument in monitoring welfare of all homeworkers during lockdown.

• Managed day to day operations of a Children Centre, overseeing staff and ensuring a safe and nurturing environment.
• Developed and implemented educational programs and activities for children, focusing on their social, emotional, and cognitive development.
• Demonstrated strong leadership and communication skills in working with staff, parents and community partners.

• Taking care of my young family whilst supporting my husband's career move to Los Angeles.
• Living in Los Angeles

• Designated countries: Caribbean, Turkey, Italy, Austria, Tenerife, and Fuerteventura.
• Control and analysis measures set up to investigate emergency incidents/sickness outbreaks with a calm, professional demeanour, enabling positive outcomes.
• Triaged problems quickly, providing precise and clear information to enable prompt support for customers and staff in resort.
• Fire, H&S and Hygiene Safety audits carried out in hotels.
• Working closely with expert Fire Safety professionals and creating working RAG'd reports with fixed timescales.
• Negotiating with hoteliers and company contractors to improve standards and allow the contractors to go ahead.
• Setting H&S standards in contracted and newly contracted hotels.
• Coordinating hygiene investigations, including relocating guests. High profile illness outbreaks.
• Training Health and Safety & Hygiene standards to resort and hotel staff. CIEH Level 1. Train the trainer.
• Training hotel kitchen staff to follow HACCP procedures.
• Water sampling and testing for pathogens in drinking water, swimming pools, Jacuzzis, etc.
• Appointing professionals to test for Legionella in air-conditioning units.
• Documenting and reporting of injuries, sickness, testing equipment, and inspecting hotel spaces.
• Working alongside Quality, Legal and Sales to provide a contracted hotel the complies with required standards.

• Reviewed and assessed technical injury claims, including analysing medical records, accident reports and other relevant documentation.
• Conducted thorough investigation to determine liability and damages in technical injury cases.
• Communicated effectively with clients, insurance adjusters, attorneys and medical professionals together and exchange information.
• Represented clients in mediation, arbitration and litigation proceedings to resolve technical injury claims.