Victoria Uffiem
Reading,West Berkshire
Summary
Dedicated care management professional with extensive experience in delivering personalised care and managing comprehensive care plans. Proficient in disability care, dementia care, and palliative care, with a strong understanding of hygiene standards and infection control protocols. Skilled in medication administration, diabetes management, and blood pressure monitoring. Adept at safe manual handling, night shift coverage, and first aid. Excellent verbal and written communication skills, with the ability to effectively liaise with medical staff. Committed to providing elderly support and end-of-life care while ensuring adherence to health and safety regulations. Career goal: To continue enhancing the quality of patient care through compassionate service and expert management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior care assistant
Bupa care services
Newbury, West Berkshire
06.2023 - Current
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Administered medications in line with care plans and nursing team guidance.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Submitted reports to manager regarding status of client.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Care Team Leader
Parsons grange care uk
Reading, Berkshire
05.2022 - 05.2023
- Maintained highest standards of care for 42 service users in line with CQC and care uk quality guidelines by motivating, training and empowering team of 8.
- Oversaw smooth running of 45hr night shifts weekly in residential care setting.
- Identified and addressed knowledge and skills gaps in the care team of 8 by arranging training opportunities in areas including Safeguarding and Person Centred Care.
- Assessed and evaluated current standards of care by conducting one on one audits and Care plan, identifying and actioning areas for improvement.
- Built meaningful rapport with service users and their families to enhance delivery of personalised care.
- Employed outstanding leadership qualities to successfully manage team of nurses for years
- Conducted thorough clinical risk assessments and implemented plans to drastically reduce risks.
- Formulated, updated and delivered high-quality, person-centred care plans in collaboration with service users, families and team of healthcare professionals.
- Routinely administered medication in a timely and orderly.
- Supervised Carers to provide exceptional care to Care service users.
- Pursued professional development by attending regular training in health and safety, Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS).
- Managed non-emergency calls daily
- Assessed patient symptoms using prompted questions from NHS pathways and also contacted the GP for further investigations.
Senior Night Care Assistant
st brendan care home
Crowthorne, Bracknell
11.2021 - 05.2022
- Calmly and skilfully de-escalated residents exhibiting challenging behaviours with calm and caring tone.
- Monitored and reported nighttime behaviour patterns in care plans and handover notes.
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Updated database with accurate records including risk assessments, incident reports and care plans.
- Provided quality companionship to residents with dementia experiencing sleeping difficulties.
- Delivered personalised care and support in line with individual care plans.
- Administered medications in line with care plans and nursing team guidance.
Manager
Alex & Sofia corporate venture
Festac, lagos
07.2019 - 09.2021
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Recruited, hired and trained 12 high-achieving employees for improved marketing and sales performance.
- Scrutinised existing practices to identify opportunities for continuous performance and profit growth.
- Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
- Strengthened operational efficiencies and traceability, developing organisational filing systems for confidential client records and reports.
- Recruited, hired and trained 20% high-achieving employees for improved marketing and sales performance.12
Personal Assistant to the CEO
CashRange Multiservices Limited
Lekki, Lagos
09.2013 - 07.2018
- Delivered comprehensive support to CEO through itinerary planning, conflict deescalation and managing correspondence.
- Planned 50% corporate training events annually, focussing on current departmental needs to close skills gap across workforce.
- Proactively anticipated and catered to CEO's needs in advance of meetings, conferences and travel.
- Anticipated needs of CEO and offered practical solutions to resolve variety of issues with high degree of professionalism and confidentiality.
Education
Bachelor of Arts - Religious studies
Abia state university uturu
uturuNVQ Level 3 - HEALTH AND SOCIAL CARE
LONDON COLLEDGE OF PROFESSIONAL STUDIES
12/2023 - 10/2024
NVQ Level 2 - health and social care
London institute of Business &Management
NVQ Level 3 - Nursing Assistant Diploma
london institute of businses &management
FIRST AID training level 3 - FIRST AID TRAINING LEVEL 3
NUCo training
ReadingDERMENTIA CARE
CPD ONLINE COLLEGE
Reading12.2021
Skills
- Care management
- Care plan management
- Disability care
- Documentation development
- Verbal And Written Communication
- Understanding of hygiene standards
- Safe manual handling
- Basic computer literacy
- Communication with medical staff
- Delivering personalised care
- Palliative care knowledge
- Dementia care
- Elderly support
- End Of Life Care
- Medication Administration
- Multitasking
- Health and Safety regulations
- Diabetes management
- Night shift coverage
- Blood pressure monitoring
- Infection control protocols
- Managing and mentoring
- First Aid
Certification
- Foundation of person centred dementia care
- people moving and handling practical
- people moving and handling theory
- Anaphylaxis awareness and management
- caring for the skin
- choking
- using the monitor for care planning
- Emar
- medications intermediate
- medication advanced
- safeguarding level 1,2&3
- fall advanced
- understanding Autism and learning disabilities
- stress and distress
- mental capacity ACT and DOLS
- Food Safety and awareness
- Nutrition and Hydration
- fire safety and awarenesss
- infection control
- Control of substances hazardous to Health (COSHH)
- Staying safe in bed
- Basic life support
- first Aid Training
References
References available upon request.
Timeline
Senior care assistant
Bupa care services
06.2023 - Current
Care Team Leader
Parsons grange care uk
05.2022 - 05.2023
Senior Night Care Assistant
st brendan care home
11.2021 - 05.2022
Manager
Alex & Sofia corporate venture
07.2019 - 09.2021
Personal Assistant to the CEO
CashRange Multiservices Limited
09.2013 - 07.2018
Bachelor of Arts - Religious studies
Abia state university uturu
NVQ Level 3 - HEALTH AND SOCIAL CARE
LONDON COLLEDGE OF PROFESSIONAL STUDIES
12/2023 - 10/2024
NVQ Level 2 - health and social care
London institute of Business &Management
NVQ Level 3 - Nursing Assistant Diploma
london institute of businses &management
FIRST AID training level 3 - FIRST AID TRAINING LEVEL 3
NUCo training
DERMENTIA CARE
CPD ONLINE COLLEGE
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