Victoria Tudor-Thomas
Organisational Effectiveness Advisor
Cirencester
Summary
Diverse professional with experience in Organisational Design and Development, SWP, Talent and operations. Skilled in connecting, understanding, and supporting individuals and teams. Passionate about fostering positive relationships and empowering others. Excels in finding answers to problems and senior stakeholder management. Proven ability to drive strategic initiatives and deliver impactful results. Seeking opportunities to cultivate strong human connections and make a positive difference.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Acting Manager International Organisational Development and SWP Advisor
FedEx
07.2024 - Current
- Led international team, ensuring service excellence and stakeholder engagement across APAC and EU.
- Developed International Headcount Management PowerApps, enhancing operational efficiency.
- Facilitated smart sourcing projects while maintaining business-as-usual activities during transitions.
European Diversity and Inclusion Lead
FedEx
03.2023 - Current
- Led the European Diversity and Inclusion team, enhancing stakeholder engagement with SVPs for Pride initiatives.
- Spearheaded Neurodiversity awareness programs, fostering inclusive practices across departments.
- Served as a senior ally to Diversity Networks, strengthening collaboration and support for diverse employee groups.
Acting Manager Strategic Workforce Planning and Organisational Development and Design and SWP Advisor
FedEx
01.2022 - 07.2024
- Led the European Strategic Workforce Planning and OD&D team, enhancing stakeholder collaboration across Labour Relations and Employee Engagement.
- Developed and implemented market-leading processes, resulting in a 30% increase in operational efficiency.
- Created a high-performing SWP team and successfully executed projects to close operational gaps, aligning with FedEx's commitment to people-focused solutions.
Organisation Change Lead and Partnership Board Coach
John Lewis Partnership
03.2019 - 10.2021
- Company Overview: The John Lewis Partnership is the UK’s largest employee owned business and parent company of two retail brands – John Lewis & Partners and Waitrose & Partners. Its 78,000 Partners generate a turnover of over £10billion per annum through its c300 shops and online sales and services.
- Led the scoping of people and organization change initiatives, achieving a 30% improvement in business outcomes.
- Managed stakeholder relationships, facilitating effective communication and alignment across departments.
- Coached Partnership Board, driving engagement and collaboration for successful organizational change.
- The John Lewis Partnership is the UK’s largest employee owned business and parent company of two retail brands – John Lewis & Partners and Waitrose & Partners. Its 78,000 Partners generate a turnover of over £10billion per annum through its c300 shops and online sales and services.
Business Engagement Manager
John Lewis Partnership
09.2017 - 03.2019
- Served as the primary liaison between Retail leadership and IT, ensuring alignment of business strategies with technology initiatives.
- Facilitated stakeholder engagement by translating complex technical solutions into actionable business strategies, enhancing collaboration across teams.
IT Engagement Manager
John Lewis Partnership
04.2015 - 09.2017
- Ensured effective communication with over 200 employees, fostering a culture of collaboration and driving behavioral change through strategic technology initiatives.
- Managed stakeholder relationships, enhancing technology value and achieving a 30% increase in employee engagement.
- Led cross-functional teams to implement technology solutions, resulting in a 25% improvement in project delivery timelines.
Planning Programme Manager and Manager Projects, Retail Change Delivery
John Lewis Partnership
08.2013 - 04.2015
- Led a team of 10 change experts to successfully deliver 15+ multi-channel projects, enhancing operational efficiency across business units.
- Cultivated strong relationships with key stakeholders, ensuring alignment and support for project initiatives, resulting in a 20% increase in project approval rates.
Education
BA (Hons) - History
The University of Sheffield
09.2003 - 06.2006
Skills
Leadership
Coaching
Strategic Workforce Planning
Organizational Design
Employee Relations
Diversity and Inclusion
Change Management
Continuous Improvement
Analytics
Talent Development
Stakeholder Engagement
Conflict Resolution
Team Building
Communication
Performance Management
Team leadership
Operations management
Decision-making
Performance management
Staff development
Relationship building
Verbal and written communication
Complex Problem-solving
Coaching and mentoring
Certification
MCiPD
Timeline
Acting Manager International Organisational Development and SWP Advisor
FedEx
07.2024 - Current
European Diversity and Inclusion Lead
FedEx
03.2023 - Current
Acting Manager Strategic Workforce Planning and Organisational Development and Design and SWP Advisor
FedEx
01.2022 - 07.2024
Organisation Change Lead and Partnership Board Coach
John Lewis Partnership
03.2019 - 10.2021
Business Engagement Manager
John Lewis Partnership
09.2017 - 03.2019
IT Engagement Manager
John Lewis Partnership
04.2015 - 09.2017
Planning Programme Manager and Manager Projects, Retail Change Delivery
John Lewis Partnership
08.2013 - 04.2015
BA (Hons) - History
The University of Sheffield
09.2003 - 06.2006