Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
VICTORIA SMITH-SHEW

VICTORIA SMITH-SHEW

Norwich,NFK

Summary

Caring and dedicated professional. Skilled in creating safe, nurturing environments and committed to enriching young lives.

Overview

21
21
years of professional experience

Work history

Barista

Madeleines of Aylsham
Aylsham, Norwich
2025.10 - Current

Working on a zero hours basis

  • Making beverages and serving food in line with café practice
  • Maintaining cleanliness of the café area whilst preparing orders.
  • Managing high volume orders during peak hours
  • Ensuring freshness of food on display. Checking dates and quality.
  • Serving hot food to customers
  • Working the till system and taking orders and payments
  • Occasional cashing up and closing down
  • Communicating effectively with kitchen staff
  • Stock management
  • Upholding excellent relationships with regular customers
  • Increased skill by learning basic latte art

Mothers help/Nanny

Pustulka family
Battersea
2024.01 - 2026.03

Working on a zero hours basis

  • Family support during the evening.
  • Mainly working alongside Mum and Dad. Sometimes sole charge taking care of 2 boys under 5
  • Keeping toddler entertained and/or baby until bedtime
  • Helping with the bedtime routine.
  • Assisting with bath time, pyjamas on and brushing teeth
  • Comforted children during stressful events ensuring emotional well-being.
  • Tidying away children's toys, helping unload dishwasher, putting stuff away
  • Sitting while the parents go out and settling anyone who wakes up

Mothers help/ Nanny

Beckett Family
Wroxham, Norfolk
2025.03 - 2025.10

Taking care of 1 girl under 5 alongside Mum and Dad, but sometimes sole charge. Duties included:

  • Safely transporting in the car to various activities
  • Preparing meals
  • Facilitating creative activities
  • Supporting wellbeing during emotional events
  • Toileting assistance and personal care
  • Established positive relationships with child and parents

Sole charge Nanny

O'Reilly Family
Clapham, London
2013.03 - 2017.02

In this role, i took care of 2 boys. I performed a variety of nanny duties including:

  • Preparing and cooking breakfast, lunch and tea for the children.
  • Taking the children on day trips playdates, activities, parks and museums
  • Assisted with homework
  • Supervising nap time during the day for the youngest
  • A wide variety of arts and crafts activities
  • Prepared meals
  • Children's Laundry and changing of beds
  • Keeping the children's areas tidy
  • Keeping the kitchen clean and tidy after using it
  • Occasional babysitting in the evening
  • Care whilst children are sick
  • Taking children to Doctors appointments etc

Sole charge nanny

Beard family
Clapham, London
2011.08 - 2013.03

In this role, i took care of 2 girls under 5 and performed a variety of tasks, such as:

  • Preparing and cooking breakfast, lunch and tea for the children
  • Taking them to playdates, activities, parks and museums
  • Supervising nap time during the day for the youngest
  • A wide variety of arts and crafts activities
  • Children's Laundry and changing of beds
  • Prepared nutritious meals
  • Keeping the children's areas tidy
  • Keeping the kitchen clean and tidy after using it
  • Occasional babysitting in the evening
  • Care whilst children are sick
  • Taking children to doctors appointments etc

Nursery practitioner

Bringing up baby
Bringing up baby, Clapham
2009.09 - 2011.08

Based in baby room caring and planning for children under 1 year and also covered in toddlers and preschool. Started as a trainee and achieved NVQ level 3 qualification with distinction. Duties included:

  • Managing behaviour
  • Personal care such as nappy changing and help using the toilet and handwashing
  • Ensured a safe, nurturing environment for children
  • Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities
  • Developed trusting relationships with children, parents and staff
  • Baby feeding and supervising mealtimes
  • Developed positive, trusting relationships with the children in my care
  • Kept accurate learning journey records, sharing updates with parents and carers
  • Read stories and lead activities to help children build foundational learning skills.

Hairdressing apprentice

Cobella hair and beauty
Clapham, London
2005.06 - 2009.08

Started here as a trainee and worked my way up to head junior and then achieved my NVQ level 2 qualification at college. Duties included:

  • Organising salon supplies regularly, ensuring easy accessibility for all staff members.
  • Hair washing and styling
  • Worked on reception booking appointments and taking payment
  • Welcomed clients and visitors to the salon, providing refreshments and magazines
  • Ensured a welcoming atmosphere by maintaining clean work stations and salon floor.
  • Attended in-salon training sessions, assessments and reviews.

Hairdressing apprentice

Headmasters
Putney, London
2005.03 - 2005.06
  • Duties included: washing hair, laundry, assisting stylists, making drinks and general customer care

Education

NVQ Level 3 - Childcare, Learning and Development

The Childcare company
2010.05 - 2011.02

Childrens Yoga

Rainbow kids yoga
2024.05 - 2024.07

Safeguarding children

Safeguarding Level 1

Child Psychology level 1

ICS online
2014.11 - 2015.05

Early years child development training

Department for education
2026.03 -

Skills

  • Resilient during long shifts
  • Positive attitude under pressure
  • Team player
  • Patient and understanding
  • Multitasking
  • Adaptable and quick to learn
  • Empathetic
  • Patient and calm

Languages

Finnish
Beginner

Timeline

Early years child development training

Department for education
2026.03 -

Barista

Madeleines of Aylsham
2025.10 - Current

Mothers help/ Nanny

Beckett Family
2025.03 - 2025.10

Childrens Yoga

Rainbow kids yoga
2024.05 - 2024.07

Mothers help/Nanny

Pustulka family
2024.01 - 2026.03

Child Psychology level 1

ICS online
2014.11 - 2015.05

Sole charge Nanny

O'Reilly Family
2013.03 - 2017.02

Sole charge nanny

Beard family
2011.08 - 2013.03

NVQ Level 3 - Childcare, Learning and Development

The Childcare company
2010.05 - 2011.02

Nursery practitioner

Bringing up baby
2009.09 - 2011.08

Hairdressing apprentice

Cobella hair and beauty
2005.06 - 2009.08

Hairdressing apprentice

Headmasters
2005.03 - 2005.06

Safeguarding children

Safeguarding Level 1
VICTORIA SMITH-SHEW