Victoria Rayner

I joined Unilever in 2011 as PA. During my career at Unilever, I have worked for several EVP's (EVP Global Performance Management, Group Controller and EVP Change Programs and Planning). I am currently a PA to the EVP of Investor Relations and Event Co-Ordinator.

Since joining at Unilever, I have built strong relationships with all different WL's from PAs to EVPs. I have worked closely with ULE PAs assisting with global meetings and events in person and virtually. A fundamental part of my role is looking ahead to ensure everything is catered for

My duties include:

• Extensive diary and inbox management
• Extensive international travel arrangements including flights, hotels, transport and visas
• Running global internal and external meetings both in person and virtually
• This includes working on agendas, booking rooms and VP rooms and organising catering
• Daily liaison with internal and external clients across the world via email and telephone and meeting and greeting
• Processing expenses and invoices
• Keeping a log of the teams spending in an excel spreadsheet
• Telephone and email management, acting as a gatekeeper when necessary
• Booking restaurants & venues for client hospitality
• Organisation of meetings, attended by 50+ delegates
• Organising Monthly and Quarterly Finance meetings
• Typing of emails, word documents and power-point presentations
• General adhoc personal support as and when needed
• Organising IR Conferences
• Working out how many conferences we should attended each year, which delegate should meet with management, webcasting of presentations, briefing notes and logging meetings and meeting notes in the CRM system
• Organising the yearly Unilever IR Conference
• This includes finding a destination, booking hotels, booking transfers, booking dinner venues, finding and booking a dinner speaker, sending invitations, organising internal teams across the world to present to our Investors, looking after our board members, table plans and gifting
• Checking our shareholder database on a regular basis and arranging meetings with our shareholders.

PA to the Senior Partner in the Government &, Department & Partner in the Health Department, provided secretarial support to 3 Directors and 3 Senior Managers in the G&PS team.

Duties include:

• Extensive diary management
• Telephone and email management, acting as a gatekeeper when necessary
• Extensive international travel arrangements including flights, hotels, transport, currency and visas
• Daily liaison with clients and meeting and greeting on behalf of Partner
• Maintaining the client and opportunity database
• Booking meetings and arranging catering facilities
• Booking restaurants for client hospitality
• Organisation of client seminar, attended by 100 delegates
• Processing expenses
• Copy and audio typing and dictation
• Proofreading
• General adhoc project support as and when needed
• Taking action points down in Partner, Partner & Director Meetings and Sub Committee Meetings.

• EA to the CFO & Partner in the Investment & Pension Consulting Department, Private Client Services. Provided secretarial support to the some of the Investment team which include Director, Senior Managers and Managers.

Duties included:

• Extensive diary management
• Telephone and email management, acting as a gatekeeper when necessary
• Extensive international travel arrangements including flights, hotels, transport, currency and visas
• Daily liaison with clients and meeting and greeting on behalf of Partner
• Maintaining the client database – Smartnet
• Research on clients and new business opportunities for the Partner
• Booking meetings and arranging catering facilities
• Booking restaurants for client hospitality and team events
• Organisation of client seminar, attended by 100 delegates
• Processing expenses
• Copy and audio typing and dictation
• Absence cover for two team secretaries
• Maintaining holiday and sickness records for team
• Document production including PowerPoint presentations
• Proofreading
• Arranging offices moves
• Arranging departmental events including Christmas parties
• General adhoc project support as and when needed

This was a varied and demanding environment that meant I have to be flexible and display strong time management and prioritisation skills.

Senior Executive Assistant to the Policy and Development Director and Deputy Directors.

• Arranging Seminars
• Diary and travel co-ordination
• Copy typing of letters and documents
• Liaising with staff and customers within the UK and aboard
• Arranging meetings and booking meeting rooms and catering
• Meeting and greeting clients
• Covering reception and switchboard

Personal Assistant to Joint Directors and Commodity Traders and Senior Engineers

• A supervisor to a team of 3 where I prioritised and distributed work to ensure all deadlines were met
• Analysis of daily booking reports
• Co-ordinating a weekly studio programme schedule
• Liaising with a business client to resolve any queries and negotiate discounts.

• Meeting sales targets
• Liaison with internal and external clients
• Due to my experience I was involved with the implementation of a new booking database, testing its accuracy and suggesting enhancements
• Training of all existing staff and new staff on the database