Victoria Ratcliffe
Nottingham
Summary
Organised professional with strong communication skills and Microsoft Office expertise. Ensures efficient operations and customer satisfaction through effective time management and organisational abilities. Knowledgeable in accounting principles and GDPR compliance, facilitating responsible data handling and regulatory adherence. Focused on applying these strengths to support business objectives and drive success.
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
14
14
years of professional experience
Work history
Administrator
ACWood Transport
2022.07 - 2025.10
- I was solely responsible for managing all the financial duties in this role, this included handling the VAT submissions, self assessment processes and making sure all invoices were paid in order with priority and time due.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Liaised with external organisations and suppliers, including fuel card and truck parts companies, to ensure timely procurement of necessary parts for operations.
Administration Assistant
NHS NUH-Nottingham
2016.01 - 2022.06
- ensured timely appointment bookings in compliance with radiology and antenatal government guidelines.
- Resolved administrative problems by analysing information and identifying solutions.
- collaborated with doctors, radiographers, sonographers, and midwives to deliver optimal patient care.
- collaborated with doctors, radiographers, sonographers, and midwives to deliver optimal patient care.
- Educated new employees about antenatal operations and protocols.
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- Assisted with various administrative tasks in radiology to ensure smooth operational flow.
Administration Assistant
CPS-Nottingham
2012.01 - 2013.01
- Whilst working for the CPS I sent a large portion time working in the proactive case progression team as an administrative assistant. Here I was responsible for making sure the next weeks trial folders were prepared and ready for the correct lawyers. I had to make sure all relevant documentation was enclosed along with any video evidence that was included. I would have to chase up missing documents. I would also have to correspond either by phone or e-mail with other organisation, such as the police or witness protection. This was where I achieved my NVQ level 2 before moving to the NHS and completing my NVQ Level 3
Education
GCSE - Chemistry
GPA: B
GCSE - Biology
GPA: A
GCSE - Maths
GPA: C
GCSE - English
GPA: C-C
NVQ level 3 - Business Administration
Skills
- Communication skills
- Microsoft Office
- Administrative experience
- Customer service
- Organisational skills
- Time management mastery
- Accounting basics
- Knowledge of gdpr compliance
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: A-Level or equivalent
- Industry: Administrative Assistance
- Total years of experience: 10
Affiliations
- Reading, writing and going to national trust sites with my family
References
References available upon request.
Timeline
Administrator - ACWood Transport
2022.07 - 2025.10
Administration Assistant - NHS NUH-Nottingham
2016.01 - 2022.06
Administration Assistant - CPS-Nottingham
2012.01 - 2013.01
BRAMCOTE PARK B&E - GCSE, Biology
Bramcote park B&E - GCSE, Maths
Bramcote Park B&E - GCSE, English
- NVQ level 3, Business Administration
Bramcote Park B&E - GCSE, Chemistry