Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Victoria Pridie

Peterborough,Cambridgeshire

Summary

Accomplished professional with expertise in staff recruitment, performance analysis, and health and safety compliance. Demonstrates strong skills in team supervision, conflict resolution, and time management. Proven ability to adhere to safety regulations while optimising supply chain processes. Adept at performance monitoring and budget planning, with a focus on organisational awareness and resilience under pressure. Committed to enhancing operational efficiency and achieving strategic goals.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

General manager

AIM Pubs
Peterborough, Cambridgeshire
05.2021 - Current
  • Oversee all aspects of daily operations, ensuring smooth running of the organisation.
  • Regularly reviewed performance data, driving continuous improvement efforts.
  • Increased overall operational efficiency by implementing new management strategies.
  • Established a positive work environment which promoted staff morale and productivity.
  • Utilised budget to control, areas such as ordering, time management and other Key performance indicators
  • Developed weekly rotas in compliance with specified wage budget, considering staff availability, bookings, and contracted hours.
  • Staff recruitment across all levels within site
  • Oversaw petty cash management, maintaining floats and conducting daily/weekly cash reconciliations and banking for company.
  • Executed arrangements for diverse entertainment activities aimed at increasing profitability.
  • Managed bookings and deposit handling for Christmas parties and Day
  • Executed daily operational roles across all business areas, including conducting health and safety checks in accordance with policies.
  • Served as official representative of organisation to public groups or government agencies.
  • Directed day-to-day work of up to 15 employees and motivated teams to exceed objectives.

Level 3 nursery practitioner

Caring Kindergartens
Peterborough, Cambridgeshire
09.2018 - 04.2021
  • Assisted in maintaining cleanliness and hygiene standards to ensure a safe environment for the children.
  • Developed strong relationships with parents, promoting open communication about their child's needs and progress.
  • Promoted diversity and inclusivity amongst the children through various cultural activities.
  • Ensured compliance with all nursery policies and procedures, providing quality care for the children.
  • Enhanced children's understanding of key concepts by conducting interactive learning activities.
  • Provided emotional support for distressed children, ensuring a comforting environment.
  • Observed and assessed each child's growth and development using early years foundation stage guidelines.
  • Administered first aid during emergencies while ensuring minimal distress for the affected child.
  • Facilitated early childhood education through age-appropriate games and play.
  • Maintained detailed records of each child's developmentally milestones as per EYFS guidelines.
  • Collaborated effectively with other practitioners to plan daily routines for optimal learning opportunities.
  • Recorded children's milestones and achievements for accurate progress reporting.
  • Cleaned and kept rooms and play areas tidy for reduced accident risks.
  • Kept confidential any information regarding children, members of staff and administration acquired as part of job.
  • Participated in induction and settling in of new children.
  • Escalated safeguarding concerns promptly to maintain child safety.
  • Served as Key Person for 3/4 children at a time.
  • Created safe and stimulating outdoor learning environments.

Volunteer teaching assistant

Ormiston Meadows Primary School & Pre school
Peterborough, Cambridgeshire
12.2010 - 06.2018
  • Encouraged student participation in class activities, leading to increased engagement and enthusiasm for learning.
  • Assisted lead teachers during field trips ensuring student safety.
  • Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.
  • Assisted in organising school events, fostering community spirit amongst students.
  • Maintained a safe, inclusive classroom atmosphere by enforcing school guidelines and policies.
  • Kept workspace area clean to maintain cleanliness and quality standards.
  • Provided extra assistance to students with learning disabilities to maximise potential.
  • Supervised students during recess and lunch breaks.
  • Performed best practises to comply with school and class regulations.
  • Prepared necessary equipment and technology ahead of class.
  • Encouraged students to work together to complete projects and solve problems.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.

Senior Claim Handler

Royal Sun Alliance
Peterborough, Cambridgeshire
09.2004 - 07.2009
  • Upheld company's reputation by maintaining professionalism at all times during client interactions.
  • Prepared detailed claim reports for senior management review.
  • Negotiated fair settlements, achieved customer satisfaction.
  • Maintained accurate records of all communication for future reference.
  • Escalated high-value claims for management review.
  • Improved claims process by implementing efficient procedures.
  • Ensured accuracy of claim reports for regulatory compliance.
  • Coordinated with loss adjusters to assess damages accurately.
  • Handled customer queries, ensured prompt response and resolution.
  • Identified fraudulent activities through thorough investigation and scrutiny of documents.
  • Reviewed policy details with customers, clarified coverage and exclusions.
  • Achieved timely resolution with diligent follow-ups on pending cases.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Maintained strict confidentiality when dealing with sensitive client information, ensuring staff members followed suit.
  • Checked equipment histories and functionality to determine correct value.

Education

GCSEs - GCSEs

Bushfield Community College
Peterborough
09.1991 - 07.1996

Skills


  • Staff recruitment
  • Performance analysis
  • Health and safety compliance
  • Team supervision
  • Conflict resolution
  • Time management
  • Problem solving
  • Safety regulations adherence
  • Performance monitoring
  • Supply chain optimization
  • Resilience under pressure
  • Organisational awareness
  • Budget planning and forecasting

Certification

Full Driving Licence

Personal Licence and hold DPS for job role now.

Accomplishments

Received Manager of the year 2022/2023 from present company


Level 3 Childcare passed in 2019

Affiliations

Hiking

Reading

References

References available upon request.

Timeline

General manager

AIM Pubs
05.2021 - Current

Level 3 nursery practitioner

Caring Kindergartens
09.2018 - 04.2021

Volunteer teaching assistant

Ormiston Meadows Primary School & Pre school
12.2010 - 06.2018

Senior Claim Handler

Royal Sun Alliance
09.2004 - 07.2009

GCSEs - GCSEs

Bushfield Community College
09.1991 - 07.1996

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Victoria Pridie