Victoria Pascoe

- Coordinated patient pathways to ensure seamless clinic operations.

- Performed phlebotomy and skin prick allergy testing.

- Delivered patient education tailored to individual needs.

- Dispensed medications for private prescriptions efficiently.

- Maintained precise clinical documentation while ensuring infection prevention and CQC compliance standards.

- Collaborated with ENT consultants to enhance patient care outcomes.

• Work across surgical ward and day stay setting, caring for patients who are recovering from orthopaedic, general surgical, gynaecological, ENT and opthalmic procedures.
• Work in the outpatient setting where a variety of specialties are seen, and work in the wound care clinic.
• Conducted patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Take time to improve patient experience by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Ensure safe practice when working in new locations by confidently asking the relevant questions and reporting to nurse in charge with updates on patient conditions and plans of care.
• Working agency shifts across surgical ward and outpatients in private hospital.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices or departments.
• Resolved customer problems and complaints.
• Processed payments accurately.
• This was a temporary role over two different sites, while gaining UK NMC registration.

• Agency contract, rural hospital for 10 weeks + 6-week periods.
• Worked across acute and aged care within the facility to meet the needs of each patient and work collaboratively with their families and healthcare teams.
• Assisted nurse in charge in Emergency department when required for deteriorating patients and trauma.
• Administered medications and treatment to patients and residents, monitoring responses while working with healthcare teams to adjust care plans.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.

• Coordinated the head and neck skin cancer procedure clinic to enhance operational efficiency.
• Constructed and implemented quality improvement plans for service enhancement.
• Conducted nurse-led otology-focused clinics, ensuring comprehensive patient care.
• Facilitated monthly local thyroid and parathyroid MDM for collaborative case discussions.
• Collaborated with physicians and interdisciplinary teams to develop tailored care plans.
• Evaluated nursing staff performance, promoting professional development opportunities.
• Supported the day-to-day running of the ENT clinic. Communicating effectively with all team members.

• Assist the medical team with various clinics that run throughout the day.
• Liaise with the team to ensure patient care and outcomes are met.
• Assist in the Surgical Procedure room and help care for the patients and advocate for them on their behalf.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Managed care for surgical patients from admission to discharge.
• Preceptor nursing students, new graduate nurses and new nurses to the ward.
• Co-ordinate afternoon and night shifts.
• Respond and act to adverse events.
• Manage conflict.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided patient education.
• Advocated for patients by communicating care preferences to practitioners, ensuring patient-centered care.

• Managed care from admission to discharge, formulated and implemented a care plan for surgical, medical and paediatric patients.
• Preceptor new staff and students on ward.
• Communicate effectively with multi-disciplinary team and nursing team.
• Support patient transfers to Whangarei Base Hospital.

• Surgical Services - Ward 3 & Ward 4.
• As per job description above.
• Worked there on two occasions.