Victoria Padgett

• Managing daily operations of my independent shop, overseeing stock levels and financial transactions.
• Maintain accurate upto date records of inventory, income and expenses.
• Developing relationships with suppliers especially regional agent representatives to work together for successful sales
• Merchandising displays to showcase new and popular items.
• Maintaining high standards of shop presentation and merchandising to create an inviting shopping experience.
• Offering a high level of customer services to all ages.
• Monitoring industry trends and attending trade shows, selecting and purchasing products for resale.
• Setting prices based on market competitors and customer demand to achieve revenue targets.
• Designing advertising materials and campaigns, initiating marketing efforts and promoting goods
• Organising in-store events and promotions to drive foot traffic and engage with the local community and charities.
• Developed our website and social media platforms, to enhance online presence and e-commerce sales.
• Storing stock safely and securely to maintain quality of goods..

Facilitated weight loss journeys for members as a Slimming World Consultant.

Delivered comprehensive member support through empathy and extensive product knowledge.

Executed marketing strategies independently, adhering to Slimming World guidelines.

Managed finances efficiently to ensure profitability of franchises.

• Collaborated with social team to cultivate an enjoyable group atmosphere.
• Oversaw merchandising of Slimming World products to enhance member experience.
• Provided advice and creative ideas during group sessions to further support members.

Organising weekends away in UK.

• Administered risk assessment procedures for event safety assurance.
• Managed event logistics, ensuring smooth running of multiple events.
• Handled client queries promptly delivering superior customer service.
• Strategised attendee engagement activities to heighten event experience.
• Implemented promotional strategies, increasing event visibility.
• Ensured compliance with local regulations during event planning and execution.
• Orchestrated entertainment line-ups, enhancing overall event atmosphere.
• Negotiated contracts with suppliers, securing best value for money.
• Handled travel and activity arrangements for guests.
• Determined client budget, vision and requirements through consultations.
• Obtained client feedback to determine improvements for future events.
• Advised customers on various catering and drinks package options.
• Negotiated costs with suppliers to meet client event budgets.
• Coordinated accessory and table-dressing hire for weddings and parties.

• Increased customer retention with proactive problem-solving approaches.
• Managed all hotel operations, ensuring high-quality service delivery.
• Managed crisis situations effectively to minimise disruption of services.
• Strengthened brand reputation through superior service standards.
• Oversaw budgeting process, ensuring financial efficiency.
• Handled administrative tasks efficiently, promoting smooth hotel operations.
• Delivered exceptional service by addressing guest concerns promptly.
• Fostered positive working environment with open communication channels.
• Ensured compliance with health and safety regulations for guest wellbeing.
• Conducted performance appraisals to motivate staff growth and improvement.
• Improved guest satisfaction by implementing quality control measures.
• Led by example, embodying positive work ethic and motivating staff for peak performance.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity working in all departments.
• Successfully delivered on tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed to customers and staff.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Offered friendly, efficient customer service and handled challenging situations with ease.