Victoria Olatimehin
Leicester,Leicestershire
Summary
Project Delivery Energy Specialist with expertise in operational improvement, stakeholder communication, and project governance. Coordinates large-scale migrations, manages RAID registers, and drives cross-functional alignment. PRINCE2 and Agile Project Management certified, offering skills in risk mitigation, quality assurance, and workflow optimisation within fast-paced project environments.
Overview
7
7
years of professional experience
Work history
Energy Specialist Officer
Eon UK
Leicester
2024.06 - Current
- Coordinated the migration of 30,000 customer accounts from a legacy system to a new solution, maintaining data integrity throughout the transition.
- Investigated complex issues alongside engineers and relevant stakeholders, tracking interventions, documenting root causes, and recording key decisions.
- Managed project RAID register and risks/issues workstream by assigning owners and deadlines, monitoring mitigation actions, and escalating where required.
- Conducted quality assurance and data validation checks, identifying discrepancies while maintaining 98% reporting accuracy.
Coordinated project planning, governance, and documentation for initiatives centered on service delivery and operational process improvements. - Acted as the primary point of contact with external industry partners to investigate and resolve complex account disputes and data discrepancies, ensuring issues were resolved within agreed SLA timeframes.
Guest service assistant
Holiday Inn Express
Leicester
2024.01 - 2024.05
- Managed daily guest log using hotel booking management systems, supporting seamless check-ins for over 50 guests per day
- Managed shared team inbox via Outlook, serving as primary contact for external parties and efficiently routing correspondence to appropriate departments.
- Provided cross-departmental administrative support, maintaining accurate records and tracking incidents to ensure compliance with reporting procedures.
- Handled daily financial records and facilitated meeting and conference setups to ensure facilities met standards for business clients.
Sales manager
NL resource
Lagos, Nigeria
2019.10 - 2023.09
- Led a promotional sales campaign for a new product launch, contributing to a 26% increase in revenue compared to the previous quarter.
- Trained and coached sales representatives, driving performance improvement and helping the team consistently meet sales targets.
- Collaborated with Finance, Marketing, and Product teams to develop campaign strategy, ensuring alignment of cross-functional activities with business objectives.
- Coordinated campaign planning and scheduling, adjusting timelines and priorities based on project needs. Tracked project risks, issues, and dependencies, ensuring follow-up actions were completed, decisions were logged, and governance standards were met.
- Utilised FAMS 360 CRM and Excel to monitor sales activity and capture customer feedback, generating insights for product and strategy enhancements.
- Coordinated campaign planning and scheduling, adjusting timelines and priorities based on project needs.Tracked project risks, issues, and dependencies, ensuring follow-up actions were completed, decisions were logged, and governance standards were met.
Product Tester (Volunter)
Skybase Solution
Lagos
2022.05 - 2023.05
- Conducted user acceptance testing (UAT) for Learning Management System, logging issues and gathering end-user feedback to inform product enhancements.
- Collaborated with product engineers to configure user dashboards, ensuring alignment with product requirements and user stories for improved user experience.
- Documented user journeys and training materials following system updates, identifying and recommending opportunities for process improvement.
Education
GCSEs -
Baboko senior secondary school
Skills
- Project oversight
- Project scheduling
- Risk management
- Quality control
- Process optimisation
- Stakeholder engagement
- Resource Coordination
- Project reporting
- Microsoft Project
- Jira
- Microsoft Excel
- CRM
- Agile and Waterfall
Timeline
Energy Specialist Officer
Eon UK
2024.06 - Current
Guest service assistant
Holiday Inn Express
2024.01 - 2024.05
Product Tester (Volunter)
Skybase Solution
2022.05 - 2023.05
Sales manager
NL resource
2019.10 - 2023.09
GCSEs -
Baboko senior secondary school