Victoria Olatimehin
Leicester
Summary
Results driven project professional with over 3 years of experience in defining, tracking, and delivering project scope, budget, and timelines across cross functional teams. Skilled in project planning, stakeholder engagement, Agile and Waterfall delivery, and end to end project coordination. Proven ability to manage priorities, risks, and resources to ensure successful, on time delivery aligned with business objectives.
Overview
7
7
years of professional experience
Work history
Project Delivery Energy Specialist
Eon Next
Leicester, UK
2024.06 - 2026.07
- Reduce recurring operational incidents by 26% through coordinating investigations, triaging and escalating complex issues, conducting root cause analysis, and collaborating with cross functional teams.
- Maintain 98% reporting accuracy by overseeing energy operations data validation, resolving metering related issues, and ensuring timely issue resolution within agreed SLA timeframes.
- Improve issue resolution turnaround times by translating operational data into actionable insights and partnering with operational, technical, and business stakeholders to drive effective solutions.
- Enhance operational efficiency by coordinating end to end project activities, mitigating risks, tracking issues, and driving continuous process improvement.
Guest Service Coordinator
Holiday Inn Express
Leicester, UK
2024.01 - 2024.05
- Improved guest satisfaction and service responsiveness by managing over 300 guest requests per week, prioritising service needs through tracking systems, and ensuring timely resolution of enquiries.
- Decrease guest response times by 15% by coordinating front office, housekeeping, and management teams, identifying workflow bottlenecks, and implementing service improvements.
- Enhanced operational accuracy and financial control by maintaining accurate transaction records, supporting reconciliation processes, and contributing to reliable financial reporting.
- Maintained high service standards in fast paced environment by effectively prioritising competing demands, resolving service issues, and ensuring consistent delivery of positive guest experience.
Project Coordinator
Sky Base Solution
Lagos
2022.10 - 2023.09
- Achieved 95% on time milestone delivery rate by coordinating end to end Learning Management System (LMS) project delivery within Agile and Scrum environments, using MS Project to plan, monitor, and drive successful project execution.
- Reduced project delays by 20% through proactive risk and issue management, effective coordination of system integrations, vendor engagement, and timely implementation of corrective actions.
- Improved project delivery control and release readiness by supporting governance processes, coordinating change requests, aligning scope and schedules, and facilitating QA and compliance activities.
- Increased stakeholder visibility and decision making effectiveness by delivering accurate project reporting through RAID logs, status updates, and performance dashboards across all project phases.
Junior Project Manager (Sales)
NL Resource
Lagos, Nigeria
2019.11 - 2022.09
- Delivered operational and project objectives on schedule by leading and coordinating team of 10, effectively allocating workloads, prioritising tasks, and tracking progress against deadlines.
- Improved project planning and management decision making by producing accurate performance reports, analysing business data, and providing insights to support resource allocation and delivery priorities.
- Increased customer retention by 35% through process improvement initiatives that enhanced service delivery, optimised operations, and improved overall project outcomes.
Education
PRINCE2
PeopleCert
Agile Foundation Project Management Certification
APMG
Google Project Management Certificate
Coursera
Senior School Certificate
Baboko Senior Secondry School
Skills
- Agile, Scrum & Waterfall Methodologies
- Project Scheduling& Milestone Tracking
- Stakeholder Management
- Resource Coordination
- Risk Identification and Mitigation
- Documentation and reporting
- Cross functional collaboration
- Problem solving and Process Improvement
- Resources Allocation and coordination
- Time Management and Organisation
Timeline
Project Delivery Energy Specialist
Eon Next
2024.06 - 2026.07
Guest Service Coordinator
Holiday Inn Express
2024.01 - 2024.05
Project Coordinator
Sky Base Solution
2022.10 - 2023.09
Junior Project Manager (Sales)
NL Resource
2019.11 - 2022.09
PRINCE2
PeopleCert
Agile Foundation Project Management Certification
APMG
Google Project Management Certificate
Coursera
Senior School Certificate
Baboko Senior Secondry School