Victoria Oladosu

• Improved resource availability through streamlined diagnostic services.
• Set and monitored performance targets for optimised service-user care.
• Assessed clinical care provisions to meet required safety standards.
• Presented financial forecasts to assess progress against targets.
• Coordinated staff rotas to meet service requirements whilst remaining under budget.
• Managed daily service operations through strategic care planning.
• Collaborated with external providers to meet patient care continuity needs.
• Planned annual budgets to meet operational needs within financial targets.
• Delegated clinical nursing tasks to meet patients' care requirements.
• Collaborated with local authorities in safeguarding vulnerable patients.

• 
  Launched Yanjuu Healthcare, pioneering consultancy firm poised to redefine operational and strategic frameworks within the healthcare sector. Specializing in turnaround management, interim management, operational efficiency, and strategic planning, Yanjuu Healthcare is dedicated to transforming healthcare services to achieve excellence in care delivery.
  
  Key Achievements:
  Strategic Client Engagement: Successfully onboarded Queen Elizabeth Foundation, Care and Rehabilitation Centre as Yanjuu Healthcare’s flagship client, showcasing exceptional skills in business development and relationship management.
• 
  Interim General Manager Role at QEF: Led 48-bedded neuro-rehabilitation centre as part of consultancy services, overseeing strategic planning, operational management, and leadership.
  Transformation and Strategy Implementation: Drove significant transformations by establishing sustainable care pathways, digitizing compliance records, and implementing cloud-based document management system.
  Financial and Operational Management: Formulated and managed budgets based on extensive data analysis and led IT projects towards a fully digital operational model.
  Stakeholder Engagement and Network Integration: Fostered relationships with funding bodies and external professionals, ensuring a collaborative approach to patient care.
  Quality and Compliance Leadership: Developed a quality dashboard to monitor service effectiveness and enhanced compliance measures in preparation for new inspection frameworks.
  Skills and Technologies Utilized:
  
  Strategic Planning and Financial Analysis
  Regulatory Compliance and Digital Transformation
  Leadership in Healthcare Settings
  Stakeholder Engagement and Partnership Development
  Quality Improvement and Operational Excellence

CQC Registered General Manager , 07/2022 to 03/2023
Kings Lodge Centre for Complex Needs

• Responsible for a 65 bedded centre for complex needs
• Increased occupancy by 30% in 6 months ( From 60 to 90%)
• Maintained Good CQC rating and improved internal rating from Good to Outstanding
• Average weekly fee increased by 48.74% in 8 months
• Improved staffing levels by focusing on overseas recruitment
• Began the process of preparing the Home for sale ensuring compliance was met in all areas.
• Developed procedures and performance standards for nursing, personal care and administrative staff.
• Maintained up-to-date knowledge of and enforced health and safety precautions in social care practices.
• Established daily priorities and coordinated general daily tasks to maintain smooth-running operations.

• Managed budget planning, preparing budget reports and overseeing supply and equipment expenditure.
• Worked within local communities to promote social awareness and care.
• Established daily priorities and coordinated general daily tasks to maintain smooth-running operations.
• Applied holistic approach to social services, maintaining long-term wellbeing of elderly residents.

• Oversee department's budget, prepare accurate reports, and maintain/update records
• Led the service through a number of pilot schemes relating to intergenerational play, remote monitoring, proxy access to medical records and the use environmental friendly cleaning materials
• Exceeded annual sales targets in excess of £4million pounds by managing overall profitability
• Accomplished HR objective of 120% across all departments r
• Delivered quality care and support to patients, while serving as general manager
• Supervised and evaluated staff work, providing constructive feedback for improved services.
• Worked within local communities to promote social awareness and care.
• Responded to customer concerns with speed and knowledge, delivering professional, personalized service.

• Barchester Healthcare
  Locations: Oxted & Reigate
  General Manager, Oxted 2019 – 2021
  Deputy Manager (Clinical), Reigate 2018 – 2019
  
  Progressed through pivotal roles within Barchester Healthcare, starting as Deputy Manager (Clinical) in Reigate before being promoted to Registered Manager in Oxted. Demonstrated exceptional leadership, operational excellence, and a commitment to high-quality care across both positions. Achieved significant milestones in business development, team leadership, and service delivery, contributing to the organisation's reputation for excellence in care.
  
  Key Achievements:
  Leadership and Recognition: As Registered Manager, led a 75-bed nursing and residential home to excel in care delivery and operations. Achievements include securing regional finalist team award for the 2021 Social Care COVID Hero Award and driving team members to win prestigious awards, including the British Citizen Award of the Year 2020.
  
  Operational Excellence: Spearheaded initiatives that resulted in a £3M+ annual turnover, maintained an outstanding CQC rating without agency usage, and enhanced labor efficiency while upholding quality standards. Established and nurtured strategic partnerships with local hospitals and Clinical Commissioning Groups to secure new contracts.
  
  Digital and Social Media Strategy: Implemented a coordinated web and social media strategy that significantly improved online presence, increasing the rate of inquiries and admissions.
  
  Clinical Leadership: As Deputy Manager (Clinical), played a crucial role in steering clinical teams towards delivering optimal resident health and safety. Led the home to be included in the Barchester Road to Outstanding Programme and was awarded Frontline Leader of the Year 2019 in the South-East Region of the Great British Care Awards.
  
  Care Planning and Quality Improvement: Enabled a consistent approach to care planning based on personalized care and evidence-based practice in both roles. Achieved an overall good CQC rating across all areas within 8 months by identifying and mitigating complex issues.
  
  Skills and Technologies Utilized:
• Leadership and Team Management
• Strategic Planning and Business Development
• Quality Improvement and Compliance
• Digital Marketing and Social Media Engagement
• Partnership Development and Contract Negotiation

• Established stringent quality standards and held teams accountable whilst supporting staff to attain critical targets.
• Ensured that health and safety and other regulatory procedures were correctly maintained, monitored and recorded.
• Assisted General Manager to ensure site consistently achieved or surpassed annual financial targets.
• Elevated operational standards by challenging existing practices, processes and decision-making with strict customer service focus.
• Managed 87 bedded home, while acting as clinical head and deputy manager for care UK. Delivered advisory support and direct clinical supervision to employees.
  • Facilitated patients with long-term/chronic conditions, mobility needs and requirements, and people living with dementia by providing ongoing residential personal nursing care.
  • Ensured adherence to all precautionary/safety measures, disposed hazardous materials, maintained/updated medical records, and regulated inventory/stock control.

• Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
• Recruited and trained driven, dedicated team members, reducing staff turnover.
• Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
• Conducted regular audits, maintaining appropriate stock supplies to meet consumer demand.