Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Victoria OKITA

Ipswich,United Kingdom

Summary

Experienced non-medical Care Provider to the elderly, disabled & children offering five (5) years of expertise providing in-home care as a live-in and live-out. Caring as a quality is more a passion than a hard skill, a graduate, passionate professional, with more than Eight(8) years working within the communication and customer service industry I have gained extensive skills in effective communication, efficiency and problem solving with clients, I'm now looking to apply theoretical time management, and comprehensively understanding of hygiene and caring learned in the more than Forty (40) different recently completed courses with relaxant bodies accredited in caring, social & health care with exams achieving distinctions to equip me for a career change within the health sector, I have been commended for being empathetic, ever smiling & dependable. Being eager to learn, paying attention to details,organizational skills,and able to manage multiple priorities with a positive attitude has contributed to my success, currently seeking Sponsorship to contribute to the company's aims and objectives, also willingness to take on added responsibilities to meet team goals has distinguished me.

Overview

7
7
years of professional experience

Work History

Live-In Caregiver (Volunteer)

L'arche Ipswich
10.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Recorded status and duties completed in logbooks for management.
  • Laundered items, changed sheets,made bed, washed toilets, cleaned dinning and sitting area to keep patients' house clean.
  • Provided compassionate and patient-focused care to cultivate well-being resulting in 1 core member recovering from depression.
  • Weekly shopping to ensure maximum nutrition and recording 85% reduction in waste.
  • Supported with organizing birthday and community celebrations with 99% success from when I was employed.

Team Leader Volunteer

Living Faith Church
11.2018 - 09.2022
  • Caring for children of ages 0 to 16 on rotations every Sunday and Wednesday to enable parents attend church Service
  • Engaged with parents to highlight student achievements spiritually and mentally and tailored support needs
  • Engaged with French speaking Parents to organize English lessons for children with 87% success
  • De-escalated conflict with calm and firm approach, including time outs and 1:1 sessions for students with frequent challenging behavior
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Did weekly Rota and held weekly team meetings to inform team members on company news and updates.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Live-Out Nanny

Acadomia Agency
10.2018 - 09.2022
  • Provides daily tutoring support to children aged 2-11 in Mathematics and English to French kids, with track record of success with children writing and passing the English exams for Bilingual schools
  • Managed personal care for children, encouraging independence with dressing, bathing and eating
  • Provided respite nannying services for 7+ clients, establishing rapport and building trust quickly
  • Liaised with parents to provide updates on children's development, comprehensively outlining progress and strategies
  • Achieved excellent customer satisfaction rating through diligent and solution-focused approach to care
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.

Live-In Caregiver

Living Faith Church
01.2019 - 08.2022
  • Provides mental stimulation by conversing with individuals who otherwise lacked social interaction keeping client happy also provided exceptional support to assist with toileting and personal hygiene while maintaining their dignity and respect
  • Updates guardians, relatives and medical specialists on patient condition such as medication status, dietary and fluid intake, to raise concerns and gain extra support where needed
  • Promoting overall positive mental and physical health with patients through taking walks and cheerful attitude
  • Worked with clients to get their input on care practices, promoting their independence and empowerment through person-centered care.

Charity Coordinator

Girls Right Agenda, Charity Fundraiser
02.2016 - 08.2018
  • Carried out assessments to establish level of need for educational, health, physical, mental needs for vulnerable people
  • Coordinated multiple projects using prioritization and time management skills to consistently meet deadlines
  • Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
  • Raised awareness charity work at local and national levels through media opportunities and direct engagement with individuals
  • Researched and targeted charitable trusts with similar aims and ethos, increased funds by 63%.

Education

Online And Classroom Practical Sessions -

L'arche Care Academy
United Kingdom
04.2023

40 Different Care Worker Certifications -

HL Training
United Kingdom
08.2022

14 Different Health And Social Courses -

Apex Learning
United Kingdom (Online)
06.2022

Webinar With Certificate -

Keep Britain Working (Reed Courses)
United Kingdon (Online)
02.2022

Master of Science - International Business

IESEG School of Management
Paris, France
02.2021

Skills

  • Health and safety certification,
  • Continuous Professional Improvement,
  • Proficient in Microsoft office tools,
  • Orientation and Onboarding
  • Meal preparation,
  • Cash Register Operations,
  • Inventory Accuracy
  • First aid,
  • Personal care,
  • Calmness under Pressure

Languages

English
Native language
French
Beginner
A1

Additional Information

  • Achieved recruitment for L'arche Ipswich by recommending advert restructuring, my Ideas were considered.
  • Resolved high Staff turnover by speaking up against toxic work environment, investigation carried out and results gotten, staff now enjoy and work better.
  • Award of Excellence, 1st Price, Leadership Certificate Course (LCC), Living Faith Church Paris, July 2019.
  • Employer of the Month, Nigerian Television Authority, Abuja Nigeria, March and August 2018.
  • Employer of the Year, Jubaili Bros Agrotech, Abuja Nigeria. 2016

Timeline

Live-In Caregiver (Volunteer)

L'arche Ipswich
10.2022 - Current

Live-In Caregiver

Living Faith Church
01.2019 - 08.2022

Team Leader Volunteer

Living Faith Church
11.2018 - 09.2022

Live-Out Nanny

Acadomia Agency
10.2018 - 09.2022

Charity Coordinator

Girls Right Agenda, Charity Fundraiser
02.2016 - 08.2018

Online And Classroom Practical Sessions -

L'arche Care Academy

40 Different Care Worker Certifications -

HL Training

14 Different Health And Social Courses -

Apex Learning

Webinar With Certificate -

Keep Britain Working (Reed Courses)

Master of Science - International Business

IESEG School of Management

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Victoria OKITA