Victoria Miller
Doncaster,South Yorkshire
Summary
Dedicated professional with extensive knowledge in Special Educational Needs and Disabilities (SEND) assistance, adept at managing challenging behaviour. Demonstrates exceptional communication skills and creative thinking to engage with young individuals effectively. Committed to child protection and safeguarding guidelines, with a strong focus on positive reinforcement and meticulous record-keeping. Career goal: To enhancing educational experiences for individuals with special needs through innovative strategies and unwavering support.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Cleaner
Doncaster Council
Doncaster, South Yorkshire
02.2019 - Current
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Restocked, refreshed and sanitised bathroom facilities.
- Safely stored cleaning solutions, equipment and chemicals.
- Used correct procedures to clean floors, communal areas and work spaces.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Sanitised communal touch points for optimum worker and visitor health and wellness.
- Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
Home carer
Victoria home care
Doncaster, South Yorkshire
04.2024 - 08.2024
- Demonstrated empathy towards family members during difficult times, offering emotional support when needed.
- Administered medication as prescribed to manage health conditions effectively.
- Ensured client comfort by providing direct personal care, including bathing and dressing.
- Built strong relationships with clients, enhancing their emotional wellbeing.
- Managed efficient household tasks such as grocery shopping, laundry and cleaning to maintain hygiene standards.
- Improved patient nutrition through careful meal preparation in line with dietary requirements.
- Documented daily care plans accurately, ensuring continuity of care between shifts and team members.
- Maintained a clean and safe home environment for patients to promote their wellbeing.
- Cooked meals to meet diverse dietary requirements.
- Practiced safety and hygiene procedures by maintaining clean work environment.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
Sales assistant
Spar
Doncaster, South Yorkshire
10.2016 - 04.2017
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Built strong relationships with regular customers for repeat business.
- Operated cash registers with accuracy and processed cash and card transactions.
- Updated product labelling and pricing to reflect discounts and offers.
Staff nurse
Park Hill Hospital
Doncaster, South Yorkshire
07.2003 - 12.2025
- Administered intravenous fluids, achieving correct hydration levels in patients.
- Increased patient understanding with clear explanation of medical procedures.
- Monitored vital signs, identifying any significant changes in condition.
- Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
- Facilitated smooth discharge processes for a seamless transition home.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Assisted patients with healing and recovery after surgery.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Disposed of samples and hazardous waste to prevent infection.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Complied with quality healthcare standards to uphold hospital reputation.
Education
Certificate of Higher Education - Nursing
Sheffield Hallam University
Sheffield 08.2000 - 06.2003
Skills
- Adaptable under pressure
- Exceptional communicator
- SEN knowledge
- Learner engagement
- Child protection and safeguarding guidelines
- Special Educational Needs and Disabilities (SEND) assistance
- Positive reinforcement
- Record-keeping
- Creative thinking
- Student development
- Challenging behaviour management
Timeline
Home carer
Victoria home care
04.2024 - 08.2024
Cleaner
Doncaster Council
02.2019 - Current
Sales assistant
Spar
10.2016 - 04.2017
Staff nurse
Park Hill Hospital
07.2003 - 12.2025
Certificate of Higher Education - Nursing
Sheffield Hallam University
08.2000 - 06.2003
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