Victoria Kirkland
London
Summary
Administrative and recreation program professional with over 8 years of experience supporting financial operations, event planning, and customer engagement across hospitality and non-profit sectors. Adept at coordinating recreational events, managing payroll and budgets, and collaborating with diverse teams. Committed to community well-being and passionate about serving Canadian Armed Forces members and their families through inclusive programs.
Overview
10
10
years of professional experience
Work History
Accounting & Administrative Assistant
Alberta Exchanger Ltd
Edmonton
2023.01 - 2024.06
- Maintained accurate A/R ledgers and conducted regular follow-ups on overdue accounts
- Supported payroll processing for field/shop workers using in-house software
- Provided admin support across teams and trained new hires for task-specific responsibilities
Administrative & Payroll Coordinator
The Grand Imperial and Conference Center
Edmonton
2021.09 - 2022.03
- Managed payroll for 150+ employees using Ceridian PowerPay
- Processed invoices and maintained vendor correspondence
- Oversaw daily cash handling, reconciliations, and procurement workflows
Accounts Receivable & Bookkeeping Clerk
Radisson Hotel & Convention Centre
Edmonton
2015.03 - 2020.08
- Handled daily and weekly financial reports across departments
- Managed A/R accounts and liaised with department heads
- Assisted with internal audit readiness and process improvement initiatives
Customer Service & Sales Associate
Direct Energy
Edmonton
2014.03 - 2014.10
- Advised clients on service packages and processed contracts
- Ensured positive client interactions and handled concerns efficiently
Education
Diploma in Business Administration - Accounting
Northern Alberta Institute of Technology
Edmonton, AB, Canada01.2014
Skills
- Recreation program and event planning
- Budgeting and cash handling
- Client service and community engagement
- Contract and vendor management
- Payroll processing
- Bookkeeping and accounting
- Inventory control and administration
- Software proficiency: MS Office, OPERA, Caterease
Languages
- English, Fluent (Reading/Writing/Speaking)
- Mandarin, Fluent (Reading/Writing/Speaking)
Awards And Volunteering
Letter of Appreciation, ASSIST Community Services Centre, Volunteer Front Desk Support, 06/12, 12/12
Timeline
Accounting & Administrative Assistant
Alberta Exchanger Ltd
2023.01 - 2024.06
Administrative & Payroll Coordinator
The Grand Imperial and Conference Center
2021.09 - 2022.03
Accounts Receivable & Bookkeeping Clerk
Radisson Hotel & Convention Centre
2015.03 - 2020.08
Customer Service & Sales Associate
Direct Energy
2014.03 - 2014.10
Diploma in Business Administration - Accounting
Northern Alberta Institute of Technology