- I have a great interest in many things creative I love painting, drawing, gardening and DIY I love spending time with my family and friends enjoying beach walks, eating out and cinema I also enjoy peaceful daily walks with dog
Victoria Lister
14 Topping Street, Boldon Colliery,Tyne & Wear
Summary
Experienced in delivering high-quality care and support, ensuring clients' needs are met with compassion and professionalism. Ability to build strong relationships and communicate effectively with diverse teams. Committed to continuous learning and improvement, always striving to provide best possible service.
Overview
4
4
years of professional experience
Work History
Senior Recovery and Dependency Practitioner
Waythrough
South Tyneside
03.2023 - Current
- Key responsibilities within my current role: Employed by Waythrough but supporting partnership working with Ingeus. My role is to work closely with the Criminal Justice, Probation Service and Local Authorities to support people who are on Probation, whose offences are linked to substance/alcohol use. My role is to identify Service Users' needs to support them with their recovery with the hope to achieve positive outcomes. Support is provided by delivering regular interventions on a one-to-one basis and signposting to local external support agencies.
- Improve collaborative outcomes through consistent MDT attendance and ongoing partnership working.
- Complete administrative tasks promptly, maintaining accurate documentation.
- Develop continuous training materials and complete required modules within timelines.
- Supervise staff members by
providing regular one-to-one guidance and supervisions.
Review quality assurance audit data and trackers to flag performance issues early. - Support staff development through training, coaching, and structured performance guidance.
- Directed team activities during line manager absence, coordinating daily priorities and tasks.
Community Engagement Navigator
Waythrough
South Tyneside
03.2022 - 03.2023
- Improve employability outcomes for unemployed and economically inactive clients through structured support
- Improved access to training and employment specialists through clear local signposting.
- Improve barrier removal through ongoing one-to-one support and regular intervention delivery.
- Maintain timely, up-to-date system information through ongoing monitoring and updates.
- Improved collaboration outcomes through consistent network and partnership working practices.
Education
GCSEs -
Boldon Comprehensive School
Boldon Colliery 01-1992
Skills
- Good time management and organisational skills
- Punctual
- Collaborative work
- Team and independent work
- Creative
- Eager learner
Interests
Timeline
Senior Recovery and Dependency Practitioner
Waythrough
03.2023 - Current
Community Engagement Navigator
Waythrough
03.2022 - 03.2023
GCSEs -
Boldon Comprehensive School