Victoria James
Team Leader
Coventry ,West Midlands
Summary
Creative and Exceptional Team leader with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
15
15
years of professional experience
15
15
years of post-secondary education
Work History
Business Development Manager
Green Bliss Projects
Ikeja, Lagos
01.2022 - 09.2023
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Learned and adapted quickly to new technology and software applications.
Group Sales Manager
Christ Embassy Lagos Zone 3
Ikeja, Lagos
09.2015 - 06.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Publicity & Media Manager
Kings View
Ikeja, Lagos
01.2021 - 01.2022
- Supported public relations managers with writing, researching and preparation of materials
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Managed media relations for organizations to produce successful results.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Wrote press releases and other materials utilizing SEO practices.
Zonal Sales Manager
Christ Embassy Lagos Zone 3
Ikeja, Lagos
06.2019 - 01.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Finance Officer
Christ Embassy Lagos Zone 3
Ikeja, Lagos
01.2011 - 09.2015
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Analyzed financial data regarding product performance and customer performance and developed reports for key stakeholders.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
Personal Assistant to the Chief Executive Officer
God's Bank
Surulere , Lagos
07.2010 - 01.2011
- Coordinated events, prepared agendas and managed schedule for CEO.
- Transcribed dictated information to provide clearly written communication.
- Tackled special projects such as Type to meet tight deadlines.
- Managed household budget by paying bills and balancing checking account.
- Maintained presence on popular social media platforms by posting edited photos, updates and information.
- Managed wardrobe by setting up dry-cleaning services, pressing garments and organizing clothing.
- Scheduled regular maintenance for employer vehicles and other items such as Type.
- Oversaw payroll by reviewing timesheets.
- Managed social media accounts by creating posts and responding to comments.
- Answered incoming phone calls and emails, and presented urgent requests for timely response.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Handled confidential and sensitive information with discretion and tact.
Data Entry Operator
Cross River State Social Security Network
Calabar , Cross River State
12.2008 - 06.2009
- Completed data entry tasks with accuracy and efficiency.
- Verified data files prior to entry to maintain high data accuracy.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sent completed entries for evaluation and final approval.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
Master Of Science - Mass Communication
University of Lagos
Akoka, Lagos 02.2017 - 10.2019
Bachelors Of Science - Mass Communication
Cross River University of Technology
Calabar 09.2004 - 01.2009
Master of Science - International Business
Ulster University
Birmingham 2023.09 - Current
Skills
Revenue Generation
Prospect targeting
Relationship building and management
Goals and performance
New Business Development
Verbal and written communication
Operations
Database Management
Campaign development
Staff Management
Sales expertise
Timeline
Master of Science - International Business
Ulster University
2023.09 - Current
Business Development Manager
Green Bliss Projects
01.2022 - 09.2023
Publicity & Media Manager
Kings View
01.2021 - 01.2022
Zonal Sales Manager
Christ Embassy Lagos Zone 3
06.2019 - 01.2021
Master Of Science - Mass Communication
University of Lagos
02.2017 - 10.2019
Group Sales Manager
Christ Embassy Lagos Zone 3
09.2015 - 06.2019
Finance Officer
Christ Embassy Lagos Zone 3
01.2011 - 09.2015
Personal Assistant to the Chief Executive Officer
God's Bank
07.2010 - 01.2011
Data Entry Operator
Cross River State Social Security Network
12.2008 - 06.2009
Bachelors Of Science - Mass Communication
Cross River University of Technology
09.2004 - 01.2009