Victoria Green
Glasgow,Scotland United Kingdom
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. I pride myself in having a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Countify Chartered Accountants
Glasgow
04.2024 - 06.2024
- Participated in negotiations with vendors regarding product purchases or contracts.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Maintained accurate records of all transactions between customers and company representatives.
- Established relationships with key clients, while maintaining existing customer base.
- Generated leads through cold calling and networking activities.
Human Resources Officer
FTDI Chip
Glasgow
11.2022 - 11.2023
- Organised meetings and events guaranteeing professional results
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks
- Monitored office inventory supplies, re-ordering for service provisions
- Ordered stationery supplies to meet usage demands, including ink cartridges, toner and paper
- Handled diary management for smooth-running administration processes
- Managed queries in person, by phone and via email with exceptional customer care
- Offered excellent customer service to colleagues and external representatives, maintaining company reputation
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments
- Hired maintenance vendors to repair damaged office equipment
- Organised filing system for important and confidential office documents
Property Administrator
MQ Estate Agents
Glasgow, United Kingdom
04.2022 - 07.2022
- Maintained accurate records of all rental payments and deposits.
- Provided customer service support to tenants regarding their leases or complaints about conditions at the property.
- Processed tenant applications, including credit checks and lease agreements.
- Responded quickly to emergency situations involving the property.
- Developed relationships with vendors who provided services related to the upkeep of the property.
- Coordinated with contractors for repairs and renovations to the property.
- Completed administrated projects using various software programs.
Sales Administrator
Jacob & Jones Commercial Property
Glasgow, United Kingdom
01.2017 - 04.2017
- Updated sales records promptly and precisely for reliable reporting
- Responded to inbound customer email, telephone and social media enquiries promptly
- Provided reliable administrative support for improved sales team efficiency
- Provided high-quality support across administrative tasks of end-to-end sales
- Supported sales team with contract and document administration to streamline sales
Education
LLB Hons : Law -
The Open University
07.2024
HNC : Business Management -
City of Glasgow College
06.2016
Skills
- Well-organised
- Documentation control
- Regulatory compliance
- Contract negotiations
- Database administration
- Meticulous multitasker
- Outstanding written and verbal communication
- Deadline driven
Personal Information
- Date of Birth: 11/10/1991
- Nationality: British
- Driving License: Full UK Auto
Hobbies and Interests
- Meeting new people
- Eating out
- Shopping
Certification
- Full UK automatic driving licence
Timeline
Sales Manager
Countify Chartered Accountants
04.2024 - 06.2024
Human Resources Officer
FTDI Chip
11.2022 - 11.2023
Property Administrator
MQ Estate Agents
04.2022 - 07.2022
Sales Administrator
Jacob & Jones Commercial Property
01.2017 - 04.2017
LLB Hons : Law -
The Open University
HNC : Business Management -
City of Glasgow College
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