Victoria Gray
Guisborough
Summary
Security professional with expertise in crowd control, and emergency response. Skilled in utilising metal detection equipment, hand-held wand operation, and radio communications to ensure safety and security.
Adept at maintaining a proactive approach, delivering excellent customer service, and demonstrating critical thinking during crises.
Holds a First Aid certification and excels in time efficiency, report-writing, and customer engagement. Committed to fostering secure environments while prioritising effective communication and operational excellence.
Organised and dependable. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Events Security Officer/Supervisor
G4S
Various
08.2017 - Current
- Used equipment and manual search techniques to identify and confiscate prohibited articles.
- Responded quickly to on-site safety and security incidents.
- Regulated access points, ensuring only authorised personnel entered restricted areas.
- Collaborated with local law enforcement for heightened security measures.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
Security Officer
NHS Test & Trace
Peckham, Southwark
02.2021 - 04.2022
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Patrolled premises regularly, contributing to a safe work environment.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Events Security Officer
Showsec
Various
06.2018 - 04.2020
- Triaged problems quickly, providing precise and clear information to enable prompt security support.
- Ensured event safety by implementing comprehensive security protocols.
- Provided superior customer service whilst managing security concerns.
- Prepared regular written logs and incident reports at close of each shift for management team.
- Operated scanners to screen guests and belongings.
Education
GCSEs - English, Mathematics, History
Laurence Jackson School
Guisborough, UKSkills
- Positive attitude
- First Aid certification
- Hand-held wand operation
- Metal detection equipment use
- Threat evaluation
- Proactive approach
- Report-writing
- Radio communications
- Emergency response readiness
- Customer service orientation
- Time efficiency
- Critical thinking in crises
- Excellent communication
- Crowd control efficiency
- Customer engagement
Affiliations
- Live Music
- Books (especially those of Stephen King)
- Movies
Certification
- SIA Door Supervisor Licence
- ACT Awareness (Highfield E-Learning)
- ACT Security (Highfield E-Learning)
- Emergency First Aid At Work
References
References available upon request.
Timeline
Security Officer
NHS Test & Trace
02.2021 - 04.2022
Events Security Officer
Showsec
06.2018 - 04.2020
Events Security Officer/Supervisor
G4S
08.2017 - Current
- SIA Door Supervisor Licence
- ACT Awareness (Highfield E-Learning)
- ACT Security (Highfield E-Learning)
- Emergency First Aid At Work
GCSEs - English, Mathematics, History
Laurence Jackson School
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