Victoria Fox
Sheffield,South Yorkshire
Summary
I am a motivated individual with a strong commitment to helping others and a proven ability to build rapport in diverse environments. Demonstrates reliability in caring for children and delivering exceptional customer service. I embrace challenges and actively showcase my flexibility in various roles, contributing to team success. I am an aspiring professional with a passion for diplomacy and global understanding. I enjoy engaging actively in community and volunteer initiatives, demonstrating leadership and a commitment to social causes. I seek opportunities to leverage strong communication and collaboration skills in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Brand Representative
Hollister
Sheffield, South Yorkshire
03.2025 - Current
- Collaborated with sales teams to align marketing strategies with sales objectives, driving revenue growth.
- Managed complex situations, including handling customer returns outside of the returns date, ensuring customer satisfaction.
- Addressed spillages, prepared merchandise, and processed damaged clothing, maintaining store presentation and inventory accuracy.
- Worked across various shops during term time, holiday periods, and events, adapting to different team dynamics and operational needs.
- I have also had to learn how to use complex technologies like zebras when carrying out the OIS (order in store) initiative instituted by the managers.
Waitress, Front of House and Pot Washer
The Strines
Sheffield, South Yorkshire
11.2023 - 09.2026
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Maintained safe hygiene and food handling standards for full compliance.
Cubs Volunteer
The Scouts
Sheffield, South Yorkshire
01.2022 - 04.2026
- Volunteered as young leader for cubs, facilitating activities and guiding development.
- Dedicated time to support growth and learning of cubs, ages 9-10½.
- Initiated volunteering for DofE, continually supporting cubs through commitment.
- Followed strict health and sanitation procedures to maintain safety standards.
Fundraising Volunteer
The Soroptimists
09.2024 - 07.2025
- Participated in local volunteering group that raised funds for women facing challenging situations, including homelessness and pregnancy.
- Planned and executed a public fundraising event, contributing to its overall success and community engagement.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Participant
Duke Of Edinburgh
Sheffield, South Yorkshire
01.2022 - 12.2023
- Participated in DofE scheme, developing valuable skills and overcoming personal challenges during silver level.
- Engaged in personal development activities, enhancing skills for personal and professional growth.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Fundraising Volunteer for the Environment
Active Travel Ambassador
09.2022 - 07.2023
- Demonstrated creativity by pitching to Sheffield Government for funding to develop and present our campaign on zero emission transport.
- Once we successfully got the funds, we dedicated our time towards designing posters that were to be placed around the school and local village.
- Volunteered to design educational materials on car emissions, enhancing awareness of environmental impact among students and the local community.
- Participated in governmental scheme during secondary school with a team of 10 to create a campaign promoting zero emission transport for school commutes.
- This has motivated me to make a difference in our world.
Education
GCSEs -
2024
Grades achieved;
- MATHS 5
- BIOLOGY 5
- CHEMISTRY 5
- PHYSICS 5
- ENGLISH LITERATURE 7
- ENGLISH LANGUAGE 7
- GEOGRAPHY 8
- CITIZENSHIP 7
- DRAMA 6
- HEALTH AND SOCIAL BTEC D2
A-Levels - Philosophy, Geography, Health and Social care and an EPQ
07-2026
- I managed to attain the role of School Council in my final year where I engaged with students from all years to ensure their school experience felt special and tailored to them. This meant I had to conduct interviews with people of all age groups to determine what changes could be put in place to maximise their enjoyment.
- I attained many Academic Achievement Awards for my perseverance throughout my studies.
Skills
- Customer Service
- Customer Satisfaction
- Sales
- Communication
- Collaboration
- Company representation
- Merchandise preparation
- Hospitality Service
- Food and beverage operations
- Waiting tables
- Working with Children
- Safeguarding Children
- Reliance
- Flexibility
- Time management
- Leadership
- Public speaking
- Company representation
- Merchandise preparation
Activities
- Active Travel Ambassador, 2022-09-01, 2023-07-31, Fundraising volunteer for the environment, I partook in a governmental scheme during secondary school where me and an aggregate of around 10 people created a campaign for the use of zero emission transport to get to and from school. Throughout the program we had to illustrate creativity as we had to pitch to the Sheffield Government why our school, Bradfield School, should be allowed the funds to create and present our campaign. Once we successfully got the funds, we dedicated our time towards designing posters that were to be placed around the school and local village. During my time I volunteered for this, I learnt all about the emissions cars create when used unnecessarily. This has motivated me to make a difference in our world.
- Silver DofE, 2022-01-01, 2023-12-31, Duke Of Edinburgh, I partook in the DofE scheme where I learnt many valuable skills and had to really challenge myself as I had not previously done bronze. This made me flourish as an individual.
- The Scouts - Cubs Volunteer, 2022-01-01, ongoing, Volunteer for my local cubs scout group, I partake in volunteering at my scouts group as a young leader for cubs. I devote my time towards aiding the development of the cubs, ages 9-10½. This has been extremely meaningful as I originally began volunteering for my DofE but continued as I found a true meaning in what I was doing.
- The Scouts and Girl Guiding, 2016-09-01, ongoing, I have participated in local groups my entire life, in both girl guiding and scouting, this has meant I have learnt important skills that have helped me to flourish as an individual.
- The Soroptimists, 2024-09-01, 2025-07-31, Fundraising volunteer for the less advantaged women in society, I partook in local volunteering group who raise money for women who are in particularly difficult situations, for example being homeless and pregnant. This has meant I have had to publicly organize an event and partake.
- School Council, Grenoside Primary School - Year 1, Nooklane Junior School - Year 4, King Edwards VII Sixth form - Year 13
Timeline
Brand Representative - Hollister
03.2025 - Current
Fundraising Volunteer - The Soroptimists
09.2024 - 07.2025
Waitress, Front of House and Pot Washer - The Strines
11.2023 - 09.2026
Fundraising Volunteer for the Environment - Active Travel Ambassador
09.2022 - 07.2023
Cubs Volunteer - The Scouts
01.2022 - 04.2026
Participant - Duke Of Edinburgh
01.2022 - 12.2023
Bradfield School - GCSEs,
King Edwards IV sixth form - A-Levels, Philosophy, Geography, Health and Social care and an EPQ